This is the final post in a series covering the new products released to the public by Appian during Appian World 2022. Read the second blog here. Appian Intelligent Document Processing (IDP) Every day organizations must sort through numerous documents to find specific data they need to start a task or to influence business […]
Generative AI
10 Questions & Answers About Using Virtual Agents for Medical Information Sharing
In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan, Kari Blaho-Owens, and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers. Below are some of the questions we answered during the webinar and some that […]
5 Takeaways From Our “Improve Medical Product Information Sharing With Virtual Agents” Webinar
Our life sciences and technology experts recently delivered the webinar, “Improve Medical Product Information Sharing With Virtual Agents,” where they discussed how automation and artificial intelligence can be used to optimize call center operations and improve end-user experiences. Here are five key takeaways: Just because a system is powered by AI doesn’t mean you have […]
Veterinary Pharmaceutical Traditional Call Center Models: MOOve Over
According to market research, the global animal health market was valued at approximately $139 billion in 2020 and is predicted to grow to more than $190 billion by 2027. Even without its projected growth, animal health organizations, much like their human pharmaceutical counterparts, often do not have the adequate technology infrastructure to support or streamline […]
Dallas High School Students Complete Inaugural Perficient-Hosted Mark Cuban Foundation AI Bootcamp
Perficient Colleagues Volunteer to Train Aspiring Technology Enthusiasts What happens when an interest is fueled by ambition and mentorship? For a group of Dallas high school students, it became a passion. Perficient recently wrapped our first Artificial Intelligence (AI) Bootcamp with the Mark Cuban Foundation where Dallas area high school students learned the fundamentals of […]
The Evolution of the Modern Supply Chain
BWG recently conducted a survey of 55 executive management and professional supply chain businesses, and, together with Perficient and IBM, have published findings in the report Supply Chain Modernization During the Pandemic and Beyond. The findings analyze how the global supply chain has drastically changed over the last year and a half because of Covid-19. […]
The 5 Biggest Ways Artificial Intelligence is Impacting the Medical Field
The healthcare scene, along with many other major industries, is being transformed by artificial intelligence, so much so that AI is actually redefining the entire medical field and all its functions. Across multiple industries, AI is getting highly sophisticated and accurate at doing what humans do, and it’s easily becoming a game-changer when it comes to doing things more efficiently […]
3 Tips for Success: Automation Governance in Healthcare
It is relatively easy to create an AI or machine learning proof of concept, and eventually you will have multiple teams creating their own models to perform similar tasks. Beware, however, that this can result in duplicative training and tuning efforts, different outcomes and predictions, and variances in accuracy. The goal of automation is to […]
Process Mining: The Foundation for Intelligent Automation in Healthcare
Despite the billions spent each year to digitize processes, companies are not operating at their maximum potential. This is due in part to the fact that processes are forced to run across a rigid and fragmented technology landscape. Instead of creating value, digitization is creating execution gaps. Common signs that your organization is suffering from […]
Prime Opportunities for RPA in Healthcare
It is common for enterprises to approach automation through a technology lens like robotic process automation (RPA) and then report they are “fully automated.” These organizations sought a specific solution and, in most cases, are stretching the technology beyond its intended purpose. Intelligent automation is not accomplished by a single technology working independently, but rather […]
Enhance Efficiency and Value in Healthcare With Intelligent Automation
Consider this eye-opener: TechCrunch reports that the U.S. Healthcare system loses approximately $140 billion each year due to inefficient management of basic internal operations. As the world becomes more digitized, automation is increasingly important to healthcare enterprises looking to keep pace with consumer expectations and competition. Companies of all sizes and across industries are leveraging […]
Content Today,
Conversations Tomorrow
Many of today’s digital experiences are powered by intelligent content management and marketing automation platforms that deliver personalized content to individuals based on their unique profile, behavior and interests. This is a huge leap forward from the traditional one size fits all approach, where everyone gets the same content no matter who or where they […]