Customer Experience + Design

Still on Salesforce Classic? It’s OK. We understand. According to Salesforce, Lightning is “a quantum leap forward in functionality, usability, and speed for every user including admins, developers, and executives.” Making the move to Lightning isn’t as easy as the flip of a switch, but it’s becoming more and more necessary with each Salesforce release. Sales Path, […]

With SCORE’s streamlined user interface and the use of Atomic Design fundamentals, content teams are instantly more efficient – and personalization becomes that much more accessible.

Why Guess at User Trends? With advancements in technology paired with our everyday consumer experiences, today’s user trends are in constant flux. When the technology that’s supposed to help us doesn’t, it’s frustrating, and even with the most successful projects, your users are going to have questions. Identifying the reasons behinds user trends can sometimes […]

The Denver Sitecore User Group returns this August 15th, 2018 for its next meetup! There will be multiple Sitecore MVPs attending, so come out for this excellent opportunity to learn something new and meet fellow developers in the community. Our Hosts and Topics Sitecore MVP Mike Reynolds will be sharing his experience customizing Sitecore 9 Forms […]

I was reading about the Gartner Hype Cycle and realized the same curve could be applied to Agile Backlog Groom (or simply Grooming).  Grooming is the process for an agile scrum team to absorb new work and add details. Every piece of work, no matter the size, follows this generic evolution. That is, the following […]

What is My Content Production Approach? Building a content production approach is critical to a successful implementation of Adobe Experience Manager. By carefully considering the business needs, goals and objectives, you can start with a content production approach that will enable your team to successfully leverage Adobe Experience Manager to create a pipeline of relevant, […]

Overview This blog helps to understand JSON parser in IIB and how to validate the incoming JSON message. What is JSON? JavaScript Object Notation is a lightweight plain text format used for data interchange. It’s a collection of Name-Value pair. How IIB parses the JSON message? In IIB JSON message realized as Object (Name-Value pair) […]

One of the most common content structures in Content Management is articles. Articles are self-contained pieces of content relating to a single subject. This can range from blog posts to knowledge base articles, to news articles. Articles pose a challenge in Content Management as they don’t follow the content structure of the rest of the […]

Over the years, Sitecore has continued to build in native functionality that provides marketers a one-stop-shop once they log into the platform.

Too many websites fail to engage their target market users, resulting in abandoned carts and low click-through rates, not to mention wasted user experience (UX), user interface design(UI), and creative time and effort.

Great visual designers understand that creating well-designed websites is much more than just aesthetics. Besides slick visuals, great design is actually about creating a website that is also functional and thus creates a good user experience. There’s a process or approach that needs to be followed to make sure both form and function are taken […]

My colleague Eric Roch recently wrote an article about “5 Steps to Monetize Your API’s.” He goes into some detail which you should read but for brevity’s sake I’ll just highlight his five steps: The five steps to monetize your APIs we will examine include: 1. Establish your business case and roadmap 2. Ensure you […]