Customer Experience + Design

The challenges in delivering healthcare data solutions that address complex healthcare business problems aren’t obvious when setting sail on an exciting new project. It’s focus a large percentage of your time searching for the latest sophisticated data crunching, machine learning, predictive data analytics tools around that will magically solve all of the problems without fully […]

Two key tenets of Digital Transformation are that you need to focus on the overall customer experience, and the customer’s experience is the sum of all their interactions with your brand. This means a customer’s experience with you is not just based on your web site or your mobile app. A customer’s experience includes the […]

Does Your Company Culture Need Some TLC? Wondering what’s the one thing those three iconic individuals have in common? Keep reading… One reason behind Salesforce’s success is the Ohana, or the Salesforce community of Trailblazers. The same way Jimmy Buffet has “Parrotheads” or Justin Bieber has “Beliebers,” your company can have their own tribe of […]

Following my previous blog post on how to add a new Dimension to a Data Sync task, this post looks at how to add a Fact and perform a lookup on dimensions while loading the target fact table in a data warehouse using Data Sync. To refer to the blog post on adding a Dimension […]

Still on Salesforce Classic? It’s OK. We understand. According to Salesforce, Lightning is “a quantum leap forward in functionality, usability, and speed for every user including admins, developers, and executives.” Making the move to Lightning isn’t as easy as the flip of a switch, but it’s becoming more and more necessary with each Salesforce release. Sales Path, […]

With SCORE’s streamlined user interface and the use of Atomic Design fundamentals, content teams are instantly more efficient – and personalization becomes that much more accessible.

Why Guess at User Trends? With advancements in technology paired with our everyday consumer experiences, today’s user trends are in constant flux. When the technology that’s supposed to help us doesn’t, it’s frustrating, and even with the most successful projects, your users are going to have questions. Identifying the reasons behinds user trends can sometimes […]

The Denver Sitecore User Group returns this August 15th, 2018 for its next meetup! There will be multiple Sitecore MVPs attending, so come out for this excellent opportunity to learn something new and meet fellow developers in the community. Our Hosts and Topics Sitecore MVP Mike Reynolds will be sharing his experience customizing Sitecore 9 Forms […]

I was reading about the Gartner Hype Cycle and realized the same curve could be applied to Agile Backlog Groom (or simply Grooming).  Grooming is the process for an agile scrum team to absorb new work and add details. Every piece of work, no matter the size, follows this generic evolution. That is, the following […]

What is My Content Production Approach? Building a content production approach is critical to a successful implementation of Adobe Experience Manager. By carefully considering the business needs, goals and objectives, you can start with a content production approach that will enable your team to successfully leverage Adobe Experience Manager to create a pipeline of relevant, […]

Overview This blog helps to understand JSON parser in IIB and how to validate the incoming JSON message. What is JSON? JavaScript Object Notation is a lightweight plain text format used for data interchange. It’s a collection of Name-Value pair. How IIB parses the JSON message? In IIB JSON message realized as Object (Name-Value pair) […]

One of the most common content structures in Content Management is articles. Articles are self-contained pieces of content relating to a single subject. This can range from blog posts to knowledge base articles, to news articles. Articles pose a challenge in Content Management as they don’t follow the content structure of the rest of the […]