This comprehensive guide walks you through the process of setting up Splunk Universal Forwarder to send real-time logs to Splunk Cloud. Learn how to enhance your organization’s log management capabilities, from installation to troubleshooting. Introduction to Splunk Cloud and Universal Forwarder What is Splunk Cloud? Splunk Cloud is a powerful cloud-based platform for collecting, analyzing, […]
Customer Experience
Sending Data to Splunk Cloud Using HTTP Event Collector (HEC)
In our previous blog, we explored how to set up Splunk Cloud and index dummy data using the upload option. Now that you have your Splunk Cloud environment up and running, let’s take it a step further. In this blog, we’ll dive into the HTTP Event Collector (HEC), a powerful feature in Splunk that allows […]
Understanding Splunk and Setting Up Splunk Cloud
Splunk is a powerful platform designed for searching, monitoring, and analyzing machine-generated data via a web-style interface. It captures, indexes, and correlates real-time data in a searchable repository, from which it can generate graphs, reports, alerts, dashboards, and visualizations. It’s designed for anyone who wants to gain insights from their data without the need to […]
Energy Organizations Seek Cross-Industry Solutions to Stay Competitive
Broad changes are underway in energy and utilities organizations, many influenced by trends from other sectors. These shifts are pushing companies in utilities and oil and gas to rethink their approaches, creating new cross-industry dependencies and consumer interactions. Working to Accommodate Changing Consumer Behaviors Energy companies are responding to evolving consumer behavior. In utilities, […]
A rabbit hole in web development
A rabbit hole Recently, I was learning about some new Adobe software, and came across the line of code import Theme from “@swc-react/theme”. This quickly dropped me into the web development education rabbit hole… A quick search shows me that “@swc-react/theme” is React Wrappers for Spectrum Web Components. Another search shows that Spectrum Web Components […]
Perficient Listed as an IT Services Provider for CX in IDC Market Glance
Customer experience remains a top priority for organizations worldwide to gain and retain business. Even one unsatisfactory experience can cause customers to turn to a competitor, causing estimated losses of up $1.6 trillion in the United States annually. On the other hand, good omnichannel experiences turn connections into lasting experiences, brands into trusted partners, and […]
Partnering for success: Why Business Storytelling is a Data Superpower
Effective data leadership is crucial for organizational success. This post explores how data leaders can boost efficiency by over 20% through collaboration with business teams. Learn the importance of relationship-building, mastering storytelling techniques, and leveraging diverse skillsets to drive better business outcomes. Discover strategies for aligning data initiatives with business objectives and fostering a data-driven culture across your organization. Unlock the full potential of your data practices and achieve meaningful business growth through enhanced partnerships between data and business teams.
The Caregivers’ Journey, Part 3: Logistics
In this series, we’re talking about how your healthcare organization (HCO) can support caregivers who are caring for your patients and members and why it makes good business sense to do so. Remember, giving caregivers the resources and support they need leads to: More satisfied patients/members More conversions by showing your HCO’s value proposition Healthier […]
How Data and Personalization are Shaping the Future of Travel
Generic travel brochures and one-size-fits-all itineraries are becoming less prevalent in today’s travel and tourism industry. Travelers crave truly unique experiences, and the industry is responding with a powerful tool: data. By harnessing the power of data and personalization, travel companies are unlocking a new era of customer engagement, satisfaction, and loyalty. Bespoke Travel Experiences Powered by Data Travel recommendations shouldn’t […]
What Makes a Good A/B Test?
Let’s test a button color! I hear this a lot with clients. While that can sometimes be a valid beginner AB test, your web designer and UX specialist likely chose the current color based on years of sound research. That likely makes it an unfavorable candidate for a good test. So, what makes a good […]
The Caregivers’ Journey, Part 2: Stress and Support
In this series, we’re talking about why your healthcare organization (HCO) can and should support caregivers who are caring for the patients and members your organization serves. Supporting caregivers makes good business sense for your HCO. Remember, supported caregivers: Lead to more satisfied patients/members Demonstrate your HCO’s value proposition, which leads to more conversions Help […]
Travel Reimagined by the Gen AI Revolution
Imagine a world where planning your dream vacation feels less like a chore and more like a conversation with a travel genie who knows exactly what you crave. This isn’t science fiction, but a reality being powered by generative AI. This transformative technology is rapidly reshaping the travel and tourism landscape, offering a wealth of opportunities for airlines, hotels, cruise […]