Amazon Web Services

The recent introduction of AWS Q has certainly caught the attention of the tech community. This new platform offers a promising set of features, including Retrieval Augmented Generation capabilities, aiming to enhance the domain of generative AI-powered assistance. It’s an interesting development that offers fresh possibilities for IT professionals and developers. In terms of utilizing […]

Our technology journey continues forward at an incredible pace – and today I’m honored to be alongside IT leaders and technical visionaries at AWS re:Invent in Las Vegas to connect on innovations, ideas, and groundbreaking strategies based on technology – and entirely focused on impacting real-world outcomes. We’re just getting started here, but already the […]

In today’s world, enterprises must put an emphasis on their cloud transformation, or they’ll be left behind. To have success, organizations must adopt cloud in concert with business vision to deliver digital initiatives and strategic goals. One of the leading drivers of digital transformation is application modernization and migration, but unfortunately, not everyone has the […]

Client   Our client is an American multinational corporation that develops medical devices, pharmaceuticals, and consumer packaged goods. Industry Background Better understanding and engaging patients and members has never been more critical than it is today. To meet clinical, business, and evolving consumer needs, healthcare, and life sciences organizations are focused on care delivery that enables […]

As an IT leader, you know that adopting a multicloud strategy is a must-have in today’s digital landscape but selecting the right tools can be a bit of a headache. The “IT Leader’s Guide to Multicloud Readiness” is a practical guide that provides key insights and important factors to consider in your multicloud strategy. In […]

What is FinOps? In today’s business world, companies are increasingly turning to cloud computing to power their operations. With the benefits of scalability, flexibility, and cost savings, cloud computing has become the go-to solution for businesses looking to stay competitive in today’s fast-paced marketplace. However, with the benefits of cloud computing come new challenges, particularly […]

As businesses increasingly adopt multicloud architectures to drive innovation and create value, IT leaders face mounting pressure to develop a successful multicloud strategy. While our comprehensive ‘IT Leader’s Guide to Multicloud Readiness‘ provides a detailed exploration of the multicloud migration, this blog post serves as a primer, providing valuable insights into the benefits of a […]

Contributors: Bill Dry, Gopal Kuppuswamy Why is Personalization Important? Congratulations on your decision to personalize the service and support interactions you have with your customers.  Customers expect it, and there are measurable benefits.  Also, many studies support your decision to personalize including these: Sailthru’s 2022 Retail Personalization Index reports that 71% of customers believe personalization […]

Being a global digital consultancy with technology specialization in just about any IT vertical, we at Perficient work with some of the world’s largest organizations to help grow their brand and business. In recent years, our client project engagements have seen an influx of requests to fulfill specific subject matter expertise project roles, as opposed […]

Perficient and AWS recently partnered with HIMSS to host a webinar that went in-depth about Perficient’s Healthy Lakehouse solution, specifically: Driving insights across the enterprise through the pragmatic, scalable implementation of a data lakehouse Maximizing business value by strategically approaching cloud-based data modernization, not merely as a move from on-premises systems Understanding the value of […]

Amazon Connect contact flows and Twilio studio flows are designed to be user-friendly. However, clients often have trouble understanding flows because long widget text is truncated, unessential technical detail is not filtered out, and transition arrows often overlap or are obscured behind widgets. IVR-to-Flowchart Tool The IVR-to-Flowchart tool generates flowcharts to present a high-level overview […]

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Digital Content Management Trends As customer expectations evolve rapidly there is unprecedented audience demand for new content. With this comes many challenges for creatives and […]