Consumer Goods

Read more about my thoughts on ecommerce returns on MarTech.   With global ecommerce still on the rise, there’s been a corresponding increase in returns. About 30% of online purchases are returned, compared to just 8.89% from physical store sales. The financial impact is significant, with an estimated annual cost of $400 billion in the […]

We’re pleased to announce that Perficient has been named a Major Player in the IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2024-2025 Vendor Assessment (Doc #US51741024, December 2024). We believe this recognition is a testament to our commitment to excellence and our dedication to delivering top-notch Adobe services to our clients. Continue reading to […]

As new technologies become available within the digital space, businesses must adapt quickly by modernizing their legacy systems and harnessing the power of the cloud to stay competitive. Forrester’s 2024 report recognizes 42 notable providers– and we’re proud to announce that Perficient is among them. We believe our inclusion in Forrester’s Application Modernization and Multicloud […]

Shoptalk held its first ever Fall conference in Chicago this past week and our very own Justin Racine, Principal of Unified Commerce, was present to take it all in. This year’s theme was 007, so Justin was on a reconnaissance mission to gain as much information on retail and commerce trends as possible. Here’s a […]

Explore the convergence of retail media networks, influencer marketing, and AI in revolutionizing retail strategies. Learn how these technologies drive personalized campaigns, boost ROI, and shape the future of retail marketing. Discover challenges and opportunities in this evolving landscape.

Discover how Social Listening and AI-driven personalization can revolutionize your customer experience strategy. Learn why 70% of customers are more loyal to brands offering personalized interactions, and how to leverage social media insights to boost conversion rates by 23%. Explore the power of Journey Science in understanding customer needs, driving product innovation, and creating tailored experiences that set your brand apart in the competitive retail and CPG landscape

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive. However, relying solely on in-house development capabilities is not always feasible for many organizations. Forrester released its Modern Application Development Services Landscape, […]

In today’s competitive climate, an exceptional customer experience (CX) is no longer a luxury, but rather an essential pillar of business success. Providing a seamless, personalized journey has become the cornerstone of brand loyalty, customer retention, and revenue growth. Customers expect positive omnichannel experiences, and brands that fall short of these expectations will not only […]

As healthcare continues to evolve, it finds unexpected inspiration in other industries. In our latest podcast, James Hannis of Cardinal Health reveals how a retail perspective can revolutionize patient care in the digital age. James has a rich background in retail and discusses how this experience is invaluable in his current role. He highlights the importance […]

Perficient Receives Seven “Most Valuable Professional” Recognitions We are proud to share our inclusion in the Coveo MVP Program with 7 of our own selected for the recognition. The Coveo MVP program recognizes individuals for their invaluable contributions and expertise within the Coveo ecosystem. To be considered for the recognition of Coveo MVP, one must […]

In a dynamic digital landscape, choosing the right Adobe service provider is paramount for businesses seeking to maximize their Adobe investments. The selection process can be daunting with a diverse set of providers that vary by size, type of offering, geography, and business scenario differentiation. So where do marketing leaders start? Forrester published The Adobe […]

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. This architecture streamlines application management and the release of new functionality. The container technology also supports varying levels of technical acumen, business […]