With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without any roadblocks, especially […]
Functions
The Organic Evolution of Global Delivery
In the pre-pandemic era, some of the stigmas of a global delivery model for projects included fears that getting a hold of your team on-demand is necessary to get work moving faster, spending time together physically to understand and communicate better is key with a culturally diverse group; you get what you pay for, and […]
What We Learned From Cyber Week 2020
Over this past year, we have seen a great amount of customer influence introduced and reinforced with our online commerce experiences. Digitalization of online shopping experiences is at the greatest it has ever been, especially the emphasis on creating a safe and exceptional space for customers to shop. I recently participated in IBM’s live webinar […]
How Implementing MSMQ Technology Improves Communication between Technologies
Having clear and consistent communication is key to accomplishing your business goals. It’s even more important to have open communication between your business technologies to ensure your organization continues to run as is, if not better. In modern technology architecture, performance and decoupled integration is a key factor of application development. Message queues can significantly […]
Forget ABC: Make ABL a Top Commerce Priority in 2021
I’m sure if you haven’t seen, you’ve at least heard of the infamous sales scene from the 1992 film Glengarry Glen Ross. But if you haven’t, in this particular scene the character played by Alec Baldwin rants for 7+ minutes on why the under-motivated real estate agents should “Always Be Closing.” The scene itself is […]
Product Data and the Right PIM
Nasdaq estimated that by 2040, 95% of purchases will be facilitated by eCommerce. With that in mind, it is thus imperative for manufacturers to digitally transform from their traditional physical sales channels. Due to historically complex product data, it can be an overwhelming task for any manufacturer to understand how to evolve their B2B sales to an online […]
Spinning Straw into Gold – Tales of a Warehouse Management System Implementation
Supply chain complexity doesn’t have to be complicated. A well designed, mutually dependent and interconnected set of systems where a change in one component can influence other components can actually be quite simple. For one of our clients, a major telecommunications company, their existing supply chain and inventory management processes had been effectively supporting their […]
Join Us for Retail Roundtable: A Year of Change in E-commerce and Supply Chain
Perficient is excited to present Retail Roundtable: A Year of Change in E-commerce and Supply Chain with the Dallas Business Journal. We’ll sit down with leaders at Sally Beauty to discuss the strategies and tactics that have helped them succeed with e-commerce and supply chain management in 2020. Shifting Priorities This year we’ve all had to dramatically […]
Perficient Listed in Forrester Now Tech: Commerce Services, Q4 2020 Report
Partnering with a commerce solution provider that can transform B2B and B2C digital omnichannel experiences is paramount in today’s digital world. Businesses need a full suite of expertise and assets to compete and provide seamless commerce experiences that delight consumers. Forrester canvased 35 commerce service providers to help shape the shortlists of digital decision-makers and […]
What is Coming to Magento Commerce in 2021
As we gear up for 2021, I recently attended a Magento Product Roadmap webinar. It included a demo of the Magento 2.4.1. (2.4.1 release notes are available here). What I found exciting in the webinar was the announcement of what is coming in 2021, which includes four key areas: headless commerce, new B2B capabilities, intelligent […]
Good Customer Service, Does it Create Good Customer Experiences?
Amid the COVID-19 pandemic, businesses have had to transform how they interact and assist their consumers completely. Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. This transition is never the easiest for either party, but businesses must adapt and step up their game when accommodating […]
How Episerver B2B Commerce Cloud’s Quoting and Checkout Benefits Consumers During COVID-19
In these unprecedented times, B2B buyers want to be sure they are staying budget-conscious and aware of all the ways to get a better price on their orders. Companies need to adapt from outdated quoting methods such as in-person, door to door, and over the phone, and transition to sophisticated digital quoting and checkout. Implementing […]