Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. In the past few years, retail innovations such as […]
Functions
Digital Commerce: Federated Model vs Centralized Model
Becoming a digitally mature company is a vital piece to success. But what does your company need to look like today and what should it look like in the future to align toward that goal? What skills and resources do you need to build an organizational model that supports digital maturity? These are often questions […]
Digitally Catering to New Customers Post-COVID
In a recent blog I wrote called “Your Ecommerce Customers Are About to Change,” I discussed the unique opportunity businesses have been presented with due to COVID-19. Specifically, looking at how their customers, among many other things, will change forever in this new normal that we are starting to see each day. I wanted to […]
HCL + Google Cloud Platform: Partnership Impact on Platforms and Customers
On June 4, HCL and Google Cloud announced the expansion of their partnership to bring HCL’s software offerings, starting with HCL Commerce, to Google Cloud Platform. Google Cloud Platform will now be the preferred cloud platform for HCL Commerce, taking advantage of the global reach, security, and elasticity of Google Cloud Platform. Why is this […]
Perficient Included in Gartner’s 2020 Commerce Vendor Guide
Perficient was recently included as a digital commerce service provider in Gartner’s Digital Commerce Vendor Guide, 2020. This guide helps application leaders understand the various technologies, capabilities and partnerships they should consider when building a differentiated commerce ecosystem. According to Gartner’s 2019 Digital Commerce State of the Union Survey, 48% of respondents said that delivering […]
Performance Optimization: Minify HTML in Znode 9.X Ecommerce Framework SDK
Speed is an important aspect of any website’s performance. Currently, there is a need for a solution to improve the upload speed of pages on ecommerce website. To address this, we created an elegant solution using asp.net MVC and C# language implemented (by removing the white space in our generated HTML) on the client of […]
Your Ecommerce Customers Are About to Change
There has been a lot of talk about what the ‘new normal’ will look like in a post-Covid world. Some are saying we may always have to wear masks on planes, while others are saying sports and concert venues will look drastically different. The future is often hard to predict, but I believe there is […]
Perficient and Blue Yonder Launch New Site with Improved CX
For over 30 years, Blue Yonder, formerly JDA, has been the leading provider of end-to-end, integrated retail and supply chain planning and execution solutions. With more than 3,000 global clients, its solutions deliver immediacy, personalization and convenience ensuring their customers reap all the benefits of a truly modernized fulfillment platform. 6 Weeks to Launch Blue […]
Should Companies Invest in PIM or DAM?
Having spent a lot of time building custom software applications at the beginning of my career, there were many aspects of technology decisions that fascinate me. One of the subjects I’ve always enjoyed assisting companies with is the decision to “build vs buy” a software. Factors such as business needs, technical requirements, budget, access to talent, complexity, unique functionally, data privacy, and sometimes even […]
CX COVID-nnovation: the Good, the Questionable, and the Not-So-Good So Far
One and a half months into lockdown and most organizations are now through the initial scramble to assess, address, and run in the best way they are able. But some have gone beyond just getting to a run state and pushed innovation to address new and evolving customer experience expectations. But are all these “COVID-nnovations” […]
A Speed-to-Value Approach for Building a Furniture Ecommerce Store
Over the last decade, the furniture industry has been slowly enhancing its online presence and driving more sales through digital channels. In the last 3-4 years, that adoption rate has gone up, and more companies are accelerating the launch of an ecommerce website. It is estimated that in the coming years, furniture and houseware-related revenue […]
Let’s Manage the Information We Consume
In these unprecedented times, one thing there is no shortage of is information. It’s everywhere, from the news and social media, to videos and local community bulletins. While information serves to inform the masses, at the same time, a lot of that content is the driving source in contributing to our anxiety. Recent reports have […]