At a time when many offices are working remotely, the Perficient team is collaborating and sharing their best tips and tricks to stay inspired and successful. This post is the second in a series on keeping your body, mind, and spirit active while practicing social distancing. Check out the first post, Working From Home: How […]
Culture & Community
Internal Hackathon for COVID19 Response – Team Quarantitans
Our Customer Engagement Solutions group at Perficient is focused on helping our customers improve communication and interactions with their customers. Through our partnerships with industry-leading communications frameworks, we enhance and implement various ways companies interact across multiple channels. In light of these issues, our team at Perficient spent the week of March 23rd on an internal […]
Working From Home: How Perficient Is Making Fitness a Priority
At a time when many offices are working remotely, the Perficient team is collaborating and sharing their best tips and tricks to stay inspired and successful. This post is the first in a series on keeping your body, mind, and spirit active while practicing social distancing. SEE MORE: Perficient’s COVID-19: Digital Insight For Enterprise Action […]
Taking Meeting Notes in Microsoft Teams
A helpful but often overlooked feature in Teams is the ability to take meeting notes. Meeting notes in Teams gives you an easy place to capture and share notes before, during, and after a Teams meeting. In this blog post, I’ll give you a quick rundown on how you can start utilizing meeting notes in […]
Internal Hackathon for COVID19 Response – Team VoxCare
Our Customer Engagement Solutions group at Perficient is focused on helping our customers improve communication and interactions with their customers. Through our partnerships with industry-leading communications frameworks, we enhance and implement various ways companies interact across multiple channels. The COVID-19 pandemic has disrupted every part of our lives and the contact center space is no different. […]
Managing Unexpected Change – 3 Quick Ways to Help Transition to Working Remotely
The rapidly occurring changes in people’s professional and personal lives during the COVID-19 crisis are not some that many were planning to make (and certainly not all at once). In organizations, change can cause stress to any worker, especially when it was not anticipated at all. The primary unexpected change impacting many employees today, which […]
Rookie of the Year: Perficient Wins at Domopalooza 2020
We’re excited to announce that we’ve been awarded Domo’s Rookie of the Year Award at the Domopalooza 2020 virtual conference. We’ve been partners with Domo for about a year now and look forward to continuing our relationship and sharing our delivery specialization and industry expertise. Domo Rookie of the Year This award recognizes our exhibited […]
The Atlanta Office Leaps into Spring
As spring quickly approaches, the need for volunteers at Food Well Alliance’s Community Gardens Program gets greater and greater. Our team woke up bright and early on Leap Day to volunteer at the Metro Atlanta Urban Farm. In 2018 they produced 80,000 pounds of fruits and vegetables that went directly to the East Point community. We […]
Day 3 Update: Internal Hackathon Focused on Creating COVID-19 Response Solutions
On Monday, our Customer Engagement Solutions team kicked off an internal Hackathon focused on creating COVID-19 response solutions using the Amazon Connect and Twilio Flex cloud contact center platforms. Yesterday, we checked in on each team’s progress. The five teams are close to wrapping up their work so they can demo their solutions tomorrow and […]
Day 2 Update: Internal Hackathon Focused on Creating COVID-19 Response Solutions
Yesterday, our Customer Engagement Solutions team started an internal Hackathon focused on creating COVID-19 response solutions. The challenge aims to address the current pandemic by building solutions on Amazon Connect and Twilio Flex—both cloud contact center platforms. Solutions range from handling businesses’ increasingly high call volumes during the crisis to integrating customer care with telehealth […]
Perficient Launches Internal Hackathon Focused on Creating COVID-19 Response Solutions
This week, Perficient’s Customer Engagement Solutions team launched an internal Hackathon focused on creating COVID-19 response solutions. After seeing the immense pressure the COVID-19 pandemic has placed on healthcare systems, essential retail infrastructure, and on many organizations’ customer service operations, our team wanted to work on something that would meaningfully contribute to the crisis. Hackathon […]
Quick Tips on Successful Remote Working
The world is going through an unprecedented and challenging time. As part of the global effort to support our healthcare system and limit the transfer of the COVID-19 virus, many organizations are asking employees to work from home if they can. For those organizations that don’t have a mature practice or policy on remote work, […]