We surveyed mid-market B2B professionals to learn more about their priorities when selecting an order management system (OMS). The study results shed light on where decision makers focus when approving potential investments, as well as revealed misconceptions about the key drivers of costs related to order management platform selection. TCO Tops the List The study […]
Blogs from this Author
The Use Case for Synthetic Data and Document Generation: Accelerating Digital Transformation Through Efficient Testing
Perficient’s Generative AI Lab, part of our larger Generative AI Innovation Group, is consistently exploring and implementing use cases for generative AI and helping clients operationalize it with policies, advocacy, controls, and enablement. One use case organizations can consider is Synthetic Data and Document Generation, which allows companies to automate the creation of synthetic (or […]
Perficient Named a Major Player in Two Global IDC MarketScape Reports
In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. This strategic partnership not only requires a firm with technical design expertise but also one that has an understanding of the evolving […]
The Use Case for Generative AI Code Generation: Accelerating and Enhancing Development
Perficient’s Generative AI Lab, part of our larger Generative AI Innovation Group, is consistently exploring and implementing use cases for generative AI and helping clients operationalize it with policies, advocacy, controls, and enablement. One use case organizations can consider is generative AI code generation, which allows companies to automate and expedite the software development process. […]
The Use Case for Generative AI-Powered Sales Prospecting: Personalizing Outreach and Boosting Sales
Perficient’s Generative AI Lab, part of our larger Generative AI Innovation Group, is consistently exploring and implementing use cases for generative AI and helping clients operationalize it with policies, advocacy, controls, and enablement. One use case organizations can consider is augmented research for sales prospecting, which allows sales professionals to find valuable prospects quickly and generate […]
The Use Case for Internal “ChatGPT”: Enhancing Efficiency and Security
Perficient’s Generative AI Lab, part of our larger Generative AI Innovation Group, is consistently exploring and implementing use cases for generative AI and helping clients operationalize it with policies, advocacy, controls, and enablement. One use case organizations can consider is Internal “ChatGPT”, which can offer a secure and efficient way for companies to leverage the […]
Justin Racine Named a CMSWire Contributor of the Year
Perficient’s Director of Commerce Strategy Justin Racine was recently named one of CMSWire’s Contributors of the Year. CMSWire is one of the leading communities of CX professionals, whose goal is to advance its members via high-impact knowledge. The Contributor of the Year recognition is awarded to authors whose articles greatly resonated with the CMSWire community […]
Strategy For the Real World: How Leaders Make Smart Decisions Today
If there’s one thing leaders have in common right now, it’s the need to harness the power of digital to create new value for customers and employees, while at the same time managing the profound changes likely to accompany these new opportunities. This requires a cohesive digital strategy. But unlike traditional strategies that attempt to […]
Perficient Listed in Forrester Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022
Improving customer experience is a top priority for most organizations looking to grow revenue. To deliver on this imperative requires identifying customer problems, developing a plan to profitably solve those problems, and building the necessary CX infrastructure. Most CX leaders shouldn’t approach this task alone, and there are experienced partners ready to support them. That’s […]
Perficient Listed in Forrester Now Tech: Global Digital Experience Services, Q4 2021
Delivering great digital experiences for your customers has never been more important. And as digital engagement becomes increasingly omnipresent – involving multiple touchpoints across offline and online channels – it’s also never been harder to achieve. Choosing the right partner to combine creativity and implementation to illuminate and differentiate your experiences is key to success. […]
[Podcast] What If Strategy Is Really in the Execution?
In this episode, Jim and Kim look back on Season 2 of the podcast and recall the moments where our guests helped call out what strategy really is and what it takes to execute in today’s digital landscape. Season 2 episodes referenced: What if You Could Speak Marketing and IT? An Interview with Robert Nelms. […]
Expanding Our South American Footprint with Overactive
We’re excited to announce that Perficient has extended our South American footprint and expanded our nearshore delivery capabilities with the acquisition of Overactive – a nearshore software development firm based in Montevideo, Uruguay, with additional locations in Colombia, Argentina, and Chile. With this acquisition, we’re strengthening our nearshore delivery capabilities and capacity with enhanced custom […]