Throughout this past year, leading industry analyst firms have included Perficient in reports spanning a variety of topics and technologies. We believe these reports showcase how Perficient comes to the table with innovative and strategic thinking around the most timely topics.
Following are some of the most recent reports where Perficient healthcare has been recognized:
Navigate Your North Star Strategy in Healthcare
Healthcare organizations’ ability to accelerate transformation is crucial so your organization can adapt and flourish in an increasingly competitive and ever-changing landscape.
Computer vision, how computers gain high-level understanding from digital images or videos, has been one of the driving factors that’s contributed to the success of AI in recent years. From augmented reality games to self-driving cars to Apple’s Facial Unlock feature, it has deeply impacted our lives. And beyond these more consumer-related use cases, there are real-world applications across industry verticals like healthcare, financial services, retail, and more.
According to Forrester’s report, “Perficient is proficient at AI strategy development and document automation.” While the report frames us as a “Contender” having “…so far undertaken relatively few CV projects,” it also states that we “would be a good fit as part of a broader engagement or ongoing partnership” and that “…it makes sense to tap Perficient’s CV capabilities either within or as an extension to an existing engagement.”
Elevate Health, Digitally
Digital is at the heart of major healthcare initiatives as consumer experiences outside of your industry shape expectations of what it should be. Telemedicine, virtual visits, and patient- or member-specific portals are quickly becoming the norm. Digital transformation also pushes the boundaries of traditional healthcare models. You ultimately want to provide more affordable care and better access through personalized, seamless experiences. Achieving this will improve quality of care and health outcomes for your patients and members.
Forrester listed Perficient as a global systems integrator (GSI). According to the report, GSIs align these services with cloud and digital go-to-market capabilities. They’re positioned to offer these services because of software factories and growing cloud-native development capabilities. Forrester based its analysis of service providers on two factors: market presence and services type and capability. They then segmented vendors into three categories based on application modernization and migration services revenue: large, midsize, and small; and five categories based on services type and capabilities.
Deliver Fully Integrated Healthcare Experiences
To remain competitive and compliant, healthcare organizations are ramping up real-time data exchanges across a growing web of communication points, leveraging data models for batch, EDI, and HL7® sharing, integrating with external AI models, and managing communications and care delivery across mobile and medical device applications. Through it all, patients and members expect to engage across multiple channels.
Forrester Now Tech: Azure Services Providers, Q4 2020 — Forrester’s Overview of 41 Azure Services Providers
As a provider listed in the global systems integrator capability category within the report, we are excited to be able to help clients through governance for Azure implementations, aiding with accelerating strategy to achieve results quickly, and bringing in skills that organizations otherwise may not possess. The report notes that, “Global systems integrators (GSIs) have broad, deep capabilities,” can generally work in both cloud and traditional infrastructures, and have capabilities in the management of both infrastructure and applications. The report lists global systems integrators with a greater number of high-level capabilities than any other category and includes capabilities such as Azure build services, solution services, and modernization services.
Forrester listed Perficient as a midsize provider ($25M to $1B in annual revenue) with a focus on systems integration. According to the report, “Systems integrators offer the core foundation to help clients move from machine learning models to product AI systems and experiences. They bring together their data and analytic resources to deliver business impact, typically for core business capabilities and customer engagement. Expertise in technology, architecture, and stitching together tiers of technology and services helps clients overcome platform complexity and deployment challenges.”
Personas & Journey Maps: The Definitive How-To Guide for Healthcare Providers
Gain step-by-step guidance to increase patient satisfaction, loyalty, and retention with well-executed personas and journey maps.
Harness Healthcare Data for Growth
Data is the lifeblood flowing through every business. In healthcare, the ever-increasing growth and velocity of data are astounding. Whether you’re a payer or provider, modern data infrastructures and analytics can come to your aid.
Forrester listed Perficient in its midsize category ($100M to $1B in annual category revenue) as a specialized service provider. According to the report, “Specialized service providers concentrate on data and governance foundations. These firms have extensive data engineering, data management, data security, and data governance expertise for data-driven initiatives prioritized by CIOs, chief data officers, and enterprise architects. Engagements focus on data strategy, data architecture, data operations (DataOps), and data governance, helping enterprises transition into insight-driven businesses.”
Forrester listed Perficient as a small provider (less than $22M in annual revenue) in the integrated service provider functionality segment. According to the report, “Integrated service providers support the automation lifecycle. These providers offer RPA services throughout the automation lifecycle, from process selection to implementation to managed services. They partner with a vast ecosystem of ISVs that provide platforms like business process management, case management, and cognitive products and platforms. Some have also invested in building intelligent automation accelerators and platforms.“
The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020, The 13 Providers That Matter Most And How They Stack Up
The report evaluates 13 service providers and illustrates how each provider measures up and supports application development and delivery (AD&D) professionals. Forrester states, “Perficient’s home turf is healthcare and financial services in NA [North America]… Perficient brings passion and expertise on human-focused, formal change management to its engagements.”
Reach and Engage Healthcare Consumers
While marketers and experience leaders have big goals, the work of connecting all the dots – the data, insights, and integrated tools that drive meaningful, personalized connections – may leave teams feeling technologically frustrated and overwhelmed. We help healthcare leaders proactively and efficiently attract and nurture prospective patients, members, and customers as they make choices about their care.
This inclusion marks the second time Perficient has been listed as a sample martech integrator in the report. The Marketing Technology Vendor Guide helps marketing leaders traverse the current martech vendor landscape, identify the right marketing technology solutions to achieve specific business goals, and understand which partnerships to consider when advancing martech maturity.
Forrester listed Perficient as a small consulting partner ($20M to $65M in annual Salesforce consulting revenue) in the technology services functionality segment. According to the report, technology services vendors have high functionality in technology implementation, ongoing support, Sales Cloud, Service Cloud, and Platform and MuleSoft.
With our extensive high-tech, healthcare, and manufacturing vertical market focus, we understand how to strategize and create an impactful digital experience using Salesforce for businesses and their customers.
Execute for Outcomes
You want to elevate the health of your consumers and drive the ongoing success of your transformation investments. Doing so takes staff commitment and know-how. We’re a partner that makes you stronger – leaders who teach and enable your teams to reach peak performance and accelerate consumer-centered outcomes. Our Agile project managers, managed services teams, and global delivery experts keep you efficiently moving forward.
Forrester named Perficient one of 37 recognized Digital Experience Service Providers in its Now Tech: Global Digital Experience Services, Q4 2021 report. Forrester defines global digital experience service providers as “partners that can define, design, build, and manage digital marketing, commerce, and customer experiences in the context of your business transformation.”
Our Perficient footprint stretches across four continents and 10 countries, with 6,000+ colleagues globally. We partner with global enterprises to transform how they connect with customers and grow their business.
Healthcare Leaders Turn to Us
Our healthcare practice is comprised of experts who understand the unique challenges facing the industry. The 10 largest health systems and 10 largest health insurers in the U.S. have counted on us to support their end-to-end digital success. Modern Healthcare has also recognized us as the fourth largest healthcare IT consulting firm.
We bring pragmatic, strategically-grounded know-how to our clients’ initiatives. And our work gets attention – not only by industry groups that recognize and award our work but also by top technology partners that know our teams will reliably deliver complex, game-changing implementations. Most importantly, our clients demonstrate their trust in us by partnering with us again and again. We are incredibly proud of our 90% repeat business rate because it represents the trust and collaborative culture that we work so hard to build every day within our teams and with every client.
With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.