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Lysa Young-Bates

Lysa, a senior marketing manager, explores the business needs, consumer expectations, and industry challenges driving digital innovation in healthcare, life sciences, and financial services.

Blogs from this Author

Doctor Creating Artificial Intelligence Interface

4 Crucial Benefits of Agile Project Management for Healthcare Providers and Payers

Healthcare organizations (HCOs) are doubling down on business resiliency, cost optimization, and better experiences for their consumers and employees. To operationalize the important tasks at hand, many of these teams are adopting more modern, Agile methods to streamline and speed that progress. And importantly, health plans and systems increasingly rally digital, IT, and marketing teams […]

2024 Healthcare Trends Perficient

9 Healthcare Trends For 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. And this year is especially interesting, because some of the biggest and fastest healthcare industry shifts in decades are happening right now. As such, forward-looking healthcare organizations (HCOs) that are on-track to differentiate their brand in the modern marketplace […]

Ai Ethics Or Ai Law Concept. Developing Ai Codes Of Ethics. Compliance, Regulation, Standard , Business Policy And Responsibility For Guarding Against Unintended Bias In Machine Learning Algorithms.

Perficient to Lead Discussion on Bias in AI at ISITC Securities Operations Summit

Perficient is proud to be presenting at the upcoming ISITC Annual Securities Operations Summit, taking place March 24–26 in Boston.   At this thirtieth annual event, participants will engage in discussions about important issues and opportunities, forging the way to a strong future in financial services. The event promises to be jam-packed with informative presentations hosted by leaders […]

HIMSS 2024

Healthcare Insights We’re Exploring at HIMSS 2024

HIMSS24 draws together a vibrant and diverse community of healthcare trailblazers from around the world. And it’s all happening right now in Orlando. Attendees include visionary healthcare leaders, innovative disruptors, and dynamic market suppliers, among many, many other movers and shakers. Perficient’s Howard Krain, is excited to attend again this year, and shared, “HIMSS provides […]

Planning For Future Success

10 Ways Agile Supports Product-Driven Healthcare

The shift from a project to a product mindset is particularly relevant for health insurers and healthcare providers as they aim to enhance their agility, responsiveness, and consumer-centric focus. Agile methodologies play a crucial role in facilitating and supporting this transition in the healthcare industry. Agile’s role in product-driven healthcare Continuous Improvement in Healthcare Services: […]

Specialization trophies

2023 Modern Healthcare Survey Recognizes Perficient as 5th-Largest Healthcare IT Consulting Firm

We’re excited to announce that Perficient has been ranked the fifth-largest healthcare IT consulting firm in Modern Healthcare’s 2023 survey. The annual survey ranked healthcare IT consulting firms according to 2022 revenue. Transforming Healthcare and MedTech With End-to-End Digital Solutions Consumer-driven health continues to be shaped by digital interactions happening outside of the industry. Healthcare […]

Doctor Using A Digital Tablet In A Modern Hospital

Perficient Mentioned in Two Forrester Reports on Tech-Enabled Clinician Experiences

More than half of physicians reported feeling burned out in the past year according to Medscape. And nearly one in four physicians reported feeling depressed. Even more troubling: these are the highest percentages reported in five years. As our experts explored in discussions for a 2022 Forrester report, Ease The Nursing Shortage By Triaging And […]

Perficient - Let's Meet At ITC 2023

ITC 2023 in Vegas – Are You Ready, Insurers? (We Are!)

The world’s largest gathering of insurance innovation, InsureTech Connect (ITC), is right around the corner. And our team of industry experts is excited to connect, collaborate, and address the most pressing business needs of national and regional carriers. Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: […]

Golden Trophy Award With Falling Confetti On Grey Background. Copy Space For Text. Competition Winner Prize. 3d Rendering.

2023 Modern Healthcare Survey Ranks Perficient Among the 10 Largest Management Consulting Firms

We are pleased to announce that we have been ranked the 10th-largest healthcare management consulting firm in Modern Healthcare’s 2023 survey. The annual survey ranked healthcare management consulting firms according to 2022 revenue from total healthcare consulting fees. Modern Healthcare has also recognized Perficient as the fifth-largest IT consulting firm. “As a trusted partner to […]

Medical Global Networking And Healthcare Global Network Connection On Tablet, Medical Technology.

Tackling Accessibility in Healthcare Technology Development

Diversity, inclusivity, and accessibility are key to significant future growth in healthcare technology. Developing new digital tools, as well as integrating them into the digital health ecosystem, can lead to significant improvements in healthcare delivery. Good health shouldn’t have to wait and accessibility should not have to be up to the beneficiaries — the health […]

Clinician Burnout Impacts Nurses

Perficient Mentioned in Forrester Report on Clinician Burnout

It’s understandable that the pandemic could stretch the strongest of care teams to exhaustion and overwhelm. Yet healthcare organizations (HCOs) were grappling with clinician burnout long before COVID entered the scene. In fact, the importance of clinician burnout – and the dire impacts if not addressed – was formally recognized nearly a decade ago. In […]

Contact Center Frustrated Caller Experience

Tips & Insights: Rethink Your Contact Center’s Impact on Healthcare Consumer Satisfaction

In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Which is all the more reason that their experience with your organization’s contact center should be considered as a high-stakes touchpoint. I sat down with three of our strategists to explore this challenge and the opportunity that it creates for consumer […]

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