Posts Tagged ‘AWS’

In part 1 of our blog series, we talked about driving ROI in healthcare with data analytics modernization. In this blog, we will discuss accelerating time and money to value with the Perficient Healthy Lakehouse. Through past implementations, Perficient has learned a lot about what adds time, effort, and cost to healthcare data & analytics […]

Amazon Elastic Container Service (ECS): It is a highly scalable, high-performance container management service that supports Docker containers and allows to run applications easily on a managed cluster of Amazon EC2 instances. Cluster: Amazon ECS cluster is basically a logical grouping of tasks or services. All these tasks and services run on infrastructure that is […]

According to a cross-industry study by MIT and Databricks, only 13% of organizations deliver on their data strategy.  Now, as we all know, healthcare organizations, especially providers, have been through a lot over the last few years, and this doesn’t make delivering on their data strategy any easier. This is why we ask ourselves daily: […]

Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more. In this blog, I will walk through how OpenSearch integrates and how it […]

Service Cloud Voice Permissions and Security Explained If you’re familiar with using Salesforce technologies to track customer data, keep a record of client feedback, and track previous interactions with your client base, then you might also be familiar with a platform called Service Cloud Voice. If not, Service Cloud Voice is a combination of both […]

Our consultant team of Amazon Connect experts worked together to creatively solve an interesting business use case for one of our clients. We were presented with a scenario that required business users to dynamically update their IVR menus, while not being able to directly access the call center system. This business team also needed the […]

Introduction Edge computing and more generally the rise of Industry 4.0 delivers tremendous value for your business. Having the right data strategy is critical to get access to the right information at the right time and place. Processing data on-site allows you to react to events near real-time and propagating that data to every part […]

This article will help you to understand how to insert records into AWS dynamo DB with the help of the lambda function. What is Dynamo DB? Amazon DynamoDB is a fully managed NoSQL database service that allows to the creation of database tables that can store and retrieve any amount of data. It automatically manages the […]

Red Hat AnsibleFest 2022 took place October 18-19 showcasing new updates to Red Hat’s automation software. The Ansible Automation Platform is an open-source IT automation tool that automates provisioning, configuration management, application deployment, orchestration, and many other manual IT processes. These capabilities, paired with current updates, improve Ansible’s offerings and give customers with what they […]

A collection of nodes or machines operating jointly is known as an OpenShift Cluster. A Master and a Worker node are the two types of servers that make up Kubernetes’ top level. These servers may be physical servers or virtual machines (VMs) (Bare metal). These servers work together to form an OpenShift cluster, which is […]

Deploying a new version of an application to a production environment is the most critical task in the software development lifecycle. And a small mistake in the release cycle leads to cascading failures and outages. To deploy a new version of the application, is there an option that reduces the chances of failure or outages […]

Perficient is committed to transforming how the world’s leading healthcare organizations connect with customers and grow their businesses. Phil Nabors, a lead business consultant with decades of experience in IT, is accomplishing just that for our clients. We discussed how his team’s current work, implementing an Amazon Web Services (AWS) analytics and data lake solution, […]