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Posts Tagged ‘AWS’

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Use Cases and Successes for Perficient’s Healthy Lakehouse Solution

In blog 2 of our data lakehouse blog series, we discussed how Perficient’s Healthy Lakehouse solution accelerates time and cost to value and can help crack the code to success in delivering solutions. Next, we’d like to share some real-life examples of projects and solutions we’ve executed with our clients. These charts show just a […]

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Go Serverless – Integrating Twilio Infrastructure with AWS through API Gateway 

In this article, we’re going to explore how to deploy an AWS serverless infrastructure capable of storing and releasing data through typical actions (transcription, call recording, sending SMS through messaging services, etc.) taken in Twilio.    Twilio’s Role in AWS  Twilio, in a nutshell, provides a solution for contact centers that need to leverage caller […]

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Mastering Cloud Transformation for Business: Program Model

As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Balancing the need for innovation and growth with the need for stability and cost-effectiveness is a constant struggle. However, cloud technology offers a way to achieve both goals through the implementation of a comprehensive Cloud Transformation strategy. […]

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Perficient Healthy Lakehouse Accelerates Time and Cost to Value

In part 1 of our blog series, we talked about driving ROI in healthcare with data analytics modernization. In this blog, we will discuss accelerating time and money to value with the Perficient Healthy Lakehouse. Through past implementations, Perficient has learned a lot about what adds time, effort, and cost to healthcare data & analytics […]

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How to Deploy Tomcat App using AWS ECS Fargate with Load Balancer

Amazon Elastic Container Service (ECS): It is a highly scalable, high-performance container management service that supports Docker containers and allows to run applications easily on a managed cluster of Amazon EC2 instances. Cluster: Amazon ECS cluster is basically a logical grouping of tasks or services. All these tasks and services run on infrastructure that is […]

Driving ROI in Healthcare with Data Analytics Modernization

According to a cross-industry study by MIT and Databricks, only 13% of organizations deliver on their data strategy.  Now, as we all know, healthcare organizations, especially providers, have been through a lot over the last few years, and this doesn’t make delivering on their data strategy any easier. This is why we ask ourselves daily: […]

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Amazon OpenSearch Service 

Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more. In this blog, I will walk through how OpenSearch integrates and how it […]

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Amazon Connect and Salesforce: Who Holds the Key?

Service Cloud Voice Permissions and Security Explained If you’re familiar with using Salesforce technologies to track customer data, keep a record of client feedback, and track previous interactions with your client base, then you might also be familiar with a platform called Service Cloud Voice. If not, Service Cloud Voice is a combination of both […]

 Amazon Connect Dynamic Menus from a Document Upload

Our consultant team of Amazon Connect experts worked together to creatively solve an interesting business use case for one of our clients. We were presented with a scenario that required business users to dynamically update their IVR menus, while not being able to directly access the call center system. This business team also needed the […]

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Review of Industrial IoT Solutions – Part I

Introduction Edge computing and more generally the rise of Industry 4.0 delivers tremendous value for your business. Having the right data strategy is critical to get access to the right information at the right time and place. Processing data on-site allows you to react to events near real-time and propagating that data to every part […]

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Inserting into AWS Dynamo DB with Lambda function

This article will help you to understand how to insert records into AWS dynamo DB with the help of the lambda function. What is Dynamo DB? Amazon DynamoDB is a fully managed NoSQL database service that allows to the creation of database tables that can store and retrieve any amount of data. It automatically manages the […]

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AnsibleFest 2022 Wrap Up

Red Hat AnsibleFest 2022 took place October 18-19 showcasing new updates to Red Hat’s automation software. The Ansible Automation Platform is an open-source IT automation tool that automates provisioning, configuration management, application deployment, orchestration, and many other manual IT processes. These capabilities, paired with current updates, improve Ansible’s offerings and give customers with what they […]

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