What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end. ServiceNow’s FSO allows financial institutions to automate core operational processes, through pre-built applications and workflows that streamline operations across […]
Posts Tagged ‘Automation’
The Story of the Phoenix: Achieving Delivery Excellence Through DevOps
The mythological phoenix is a bird that is reborn from the ashes. It is a symbol of transformation, a reminder that something new can be born from the destruction of the old. In the same way, successful companies must continually adapt and transform their delivery processes to stay ahead of the competition. Delivery excellence in […]
Perficient Mentioned in Forrester Trends Report: Low-Code Addresses the Developer Shortages
Many organizations are struggling with finding skilled software developers for their development teams. To help increase the number of developers, one of the strategies emerging in the market is low-code platforms. Low-code platforms reduce the need to write code and increase the speed at which applications can be built and deployed. Essentially, low code puts […]
Leveraging Red Hat Ansible Automation Platform for Operational Efficiency
Ansible Automation Platform is an open-source IT automation tool that automates provisioning, configuration management, application deployment, orchestration, and many other manual IT processes. Unlike more simplistic management tools, Ansible users (like system administrators, developers, and architects) can use Ansible automation to install software, automate daily tasks, provision infrastructure, improve security and compliance, patch systems, and […]
Perficient’s Solution for Legacy Child Welfare Systems
The Challenge Our children are our most precious resource and protecting them from neglect or abuse is of paramount concern. Child welfare caseworkers have the responsibility to work with this most vulnerable population and improve the outcomes for these children through in-home services where possible, or out-of-home services, foster care, or adoption where necessary for […]
Introduction To Virtuoso (Part I)
What’ll You Learn What is Virtuoso How to Create Project in Virtuoso How to Create a Goal How to Create a Journey What is Checkpoint What is Virtuoso: It is a framework for autonomous testing of web applications called Virtuoso. With the help of this platform, you can increase testing quality. Virtuoso investigates your application […]
The 3 Methods to Personalization in Healthcare
As the pandemic has solidified digital health’s role in meeting customer’s needs, they expect a better and more personalized experience. Nearly two-thirds (63%) of digital marketing leaders continue to struggle with delivering personalized experiences to their customers, according to Gartner. Despite this difficulty, compliant personalization is a “must” in healthcare. It’s been shown to increase […]
The Top 3 Challenges to Personalization in Healthcare
Personalization challenges often relate to data. Data drives the solutions needed to deliver personalized experiences, making your data practices and governance a critical piece of the puzzle. Unfortunately, more data doesn’t necessarily create more value. What’s more important than how much data you have is knowing when to leverage data (Gartner). Here are a few […]
Introduction to Robotic Process Automation (RPA) using Blue Prism
Robotic Process Automation (RPA) Robotics is nothing but computers that imitate human actions. They introduce automation, which means tasks are done without human intervention. Some common RPA examples and use cases we encounter include automation of data entry, data extraction, and invoice processing. There are additional examples of RPA use cases automating tasks in different […]
Appian World 2022 and the Release of Appian Process Mining
This is a series covering the new products released to the public by Appian during Appian World 2022. Read the first blog here. Traditional Process Mining Process mining is an intricate system where the goal is to turn data into actionable insights. Traditionally, Process mining follows a three-step process to make your data useable […]
Appian World, New Products Released and Takeaways
This is a series covering the new products released to the public by Appian during Appian World 2022. Appian World is a place where businesses and technology leaders can connect, share ideas, learn about innovative business solutions, listen to featured speaker Malala Yousafzai, and hear about new products on the market from Appian. […]
Pharmacovigilance and Medical Information Call Centers by “I Love Lucy”
The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]