Migrating to a cloud-delivered Contact Center as a Service (CCaaS) solution can revolutionize how your organization delivers customer service. However, this transition requires careful planning and execution to avoid disruptions. Assuming you have selected a CCaaS platform that aligns with your organizational needs, the following best practices outline key considerations for a seamless migration. A […]
Architecture
Don’t try to fit a Layout Builder peg in a Site Studio hole.
How to ensure your toolset matches your vision, team and long term goals. Seems common sense right? Use the right tool for the right purpose. However, in the DXP and Drupal space, we often see folks trying to fit their project to the tool and not the tool to the project. There are many modules, […]
Agentforce Success Starts with Salesforce Data Cloud
In today’s hyper-connected world, organizations are racing to provide their customers with personalized, seamless experiences across every channel. For companies rolling out Agentforce—a cutting-edge Salesforce-based solution for agents, brokers, or any field sales team—having a robust data foundation is crucial. This is where Salesforce Data Cloud shines. By integrating Salesforce Data Cloud into your Agentforce […]
Computational Complexity Theory
Computational complexity studies the efficiency of algorithms. It helps classify the algorithm in terms of time and space to identify the amount of computing resources needed to solve a problem. The Big Ω, and Big θ notations are used to describe the asymptotic behavior of an algorithm as a function of the input size. In […]
Understanding Microservices Architecture: Benefits and Challenges Explained
Understanding Microservices Architecture: Benefits and Challenges Explained Microservices architecture is a transformative approach in backend development that has gained immense popularity in recent years. To fully grasp the advantages of microservices, it is essential first to understand monolithic architecture, as microservices emerged primarily to address its limitations. This article will delve into the differences between […]
Revolutionizing OpenAI Chatbot UI Deployment with DevSecOps
In the contemporary era of digital platforms, capturing and maintaining user interest stands as a pivotal element determining the triumph of any software. Whether it’s websites or mobile applications, delivering engaging and tailored encounters to users holds utmost significance. In this project, we aim to implement DevSecOps for deploying an OpenAI Chatbot UI, leveraging Kubernetes […]
Unleashing CI/CD Magic in Boomi’s Integration
What is CI/CD? A CI/CD (Continuous Integration/Continuous Deployment) pipeline is an automated workflow or series of steps that developers use to build, test, and deploy their code changes. It’s a crucial part of modern software development, promoting efficiency, reliability, and consistency in the software development process. Why Do We Need CI/CD? In many organizations, […]
Level Up Your Map with the ArcGIS SDK
In today’s tech-driven world, the ability to visualize data spatially has been vital for various industries. Enter ArcGIS, a Geographic Information System (GIS) developed by ESRI, which is here to help us solve our client’s needs. Let’s chart our way into the world of ArcGIS and how it empowers businesses to harness the full capabilities […]
React Native – A Web Developer’s Perspective on Pivoting to Mobile
Making the Switch I’ve been working with React Web for the last 6 years of my dev career. I’m most familiar and comfortable in this space and enjoy working with React. However, I was presented with an opportunity to move into mobile development towards the end of 2023. Having zero professional mobile development experience on […]
Understanding the Basics of TOGAF: A Beginner’s Guide
Introduction TOGAF, which stands for The Open Group Architecture Framework, is a widely recognized enterprise architecture framework used by leading businesses globally. This blog aims to provide a comprehensive beginner’s guide to understanding the basics of TOGAF, its significance, and how it can benefit organizations. TOGAF is an enterprise architecture standard that offers a high-level […]
Benefits of Implementing TOGAF in Your Organization
Introduction: The Open Group Architecture Framework (TOGAF) is a widely recognized and comprehensive method for developing and managing enterprise architectures. Implementing TOGAF in your organization can bring many benefits, from better alignment of IT with business goals to improved architecture development. This blog explores the benefits of implementing TOGAF and how it can positively impact […]
All Aboard! Visualize Business Impact with the Enterprise Cloud Transit Map
Cloud modernization is the primary driver of digital transformation and impactful business value. Cloud platforms have evolved from core technology to disruptive ecosystems of strategic advantage. Migration and modernization are vital to reach new markets, deliver innovative products, improve resiliency, reduce costs, and improve customer experiences. But it’s easy (and common) to lose sight of […]