As a project manager (PM), one of my top concerns in engaging on a new project is understanding the scope of work. Next, what are the skills needed to support and deliver the scope of work at hand? Many considerations go into this discovery, but one of the very first resources I prefer to have […]
Strategy and Transformation
Perficient Recognized in The Forrester Wave: Modern Application Development Services Q3, 2022 Report
Successful application development in the modern competitive landscape requires a strategic partnership with a trusted vendor that combines industry-leading technology partnerships with modern, scalable delivery methodologies. In the recent report, The Forrester WaveTM: Modern Application Development Services Q3, 2022, Forrester states, “Modern application development (MAD) services focus on delivering modern digital software products that leverage […]
Best Practices for Managing Global Software Development Teams
Economic globalization and remote work have an undeniable impact on the software development process. Project managers who lead software development projects are likely to find themselves managing project teams with members scattered around the globe. To deliver successfully, we need to work effectively with geographically distributed teams, a.k.a. global or multi-shore teams. Working with global […]
What Successful Customer Obsession Should Be Like in Your Company
Obsession is often misconstrued in many forms, but when it comes to your customers, it’s seen as a competitive advantage that helps your organization develop personalized content for your buyers. It can also help your business to curate customer journeys so focused on the customer that you’ll never feel as though you’re missing the mark […]
How To Maintain Quality Application Support Services
High-quality application support is an ongoing process that requires more than identifying and resolving issues. This blog will go over how to establish and maintain a good application support system from the start. What is high-quality application support, and how can you ensure it? Quality standards are documents that include rules, specifications, guidelines, or characteristics […]
4 Harmful Innovation Myths
Creating a culture of innovation is a fragile effort. It needs to be nurtured and encouraged. If your work culture doesn’t allow for creativity, your organization’s big ideas might pop like a broken lightbulb!
Ready, Get Set, Go! on AEM…
AEM has a vast infrastructure, and it requires time to hold expertise on it. Every expert was once a beginner, so you are never too late to start and have fun on AEM. In this blog, we will focus on the developers’ perspective of AEM and how one can start as an AEM developer. We […]
A Contact Center Success Story: Driving Value Through Better Experiences
Patient centric operations are top-of-mind in healthcare organizations (HCOs). HCOs must prioritize, protect, and continuously improve the customer experience to achieve member satisfaction and retention. Our payer client believed they could achieve this necessary improvement by assessing contact center agent knowledge. So, we partnered with the payor to identify actionable ways to drive greater operational […]
Planning for Digital Transformation
Digital Transformation programs based on new Content Management Systems (Sitecore, Optimizely, Adobe, etc.) are expected to have an immediate impact on both strategic and tactical goals. While the immediate impacts are the primary focus, the long-term plan is to enable the organization to: Improve customer conversions by improving one or more aspects of the sales […]
Microsoft Inspire 2022 Recap: “The Viva Edition”
Jump to: Viva Engage Viva Goals Viva Sales Other Viva News Microsoft’s annual partner conference, Microsoft Inspire, wrapped up Wednesday, July 20, 2022. While still virtual, Microsoft CEO Satya Nadella kicked off his keynote by explicating the ‘digital imperative’ of infusing technology into all business processes. He implored partners to not just talk about digital […]
Introduction to Google Analytics – A Guide for Beginners
A guide towards an entry to Google Analytics with Naeem Sheikh. What is Google Analytics? Google Analytics is a web analytics service offered by Google that will help in tracking website traffic and generate an easy understandable report to analyze the performance of your website. It is basically divided into five major report i.e. Realtime […]
How To Create Reports Using SQL Server Reporting Service(SSRS)
SQL Server Reporting Services (SSRS) is a SQL Server subsystem that enables the creation of graphical, Mobile and printed reports using SQL Server and other data sources. It is part of Microsoft SQL Server Services suite. SQL Server is a relational database management system (RDBMS) that supports transaction processing, business intelligence and analytics applications. […]