This is the second post of a blog series that summarizes the lessons I learned during a technological migration with high uncertainty and complexity. In the previous post, I talked about how I discovered the original problem. In this post, I’ll talk about how I faced the problem. The details, uncertainty, and complexity kept my […]
Strategy and Transformation
The Cloud Journey is a People Journey
Forbes predicts that by the end of 2023, 84% of mid-to-large companies will have adopted a multicloud strategy. IT leaders have long understood the benefits of cloud adoption and now, most enterprises are a embracing a hybrid and multicloud strategy that includes a combination of on-premises infrastructure, private cloud, and public cloud. Successfully embarking on […]
Managing the Uncertainty and Complexity in Software Development – Discovering the Problem (part 1/3)
This is the first post of a blog series which summarizes the lessons I learned during a technological migration with high uncertainty and complexity. In this post, I’ll talk about how I discovered a problem. Recently, during a migration from a client’s project, I had the opportunity to apply and improve my skill set: technical, […]
Three Foreseen Payer Changes Due to Price Transparency Legislation
The final step in the CMS price transparency legislation is due January 2024 and requires that health plans ensure that their members have access to accurate cost of care tools that show total procedure costs for an episode of care. These 3 major shifts will happen operationally due to price transparency: The “Plan Design […]
Overcome Barriers to EV Sales with Customer Experience Excellence
Overcoming Barriers The barriers to entry for electric vehicles (EV) feel overwhelming for most Americans. Not only are current models priced well above the average consumer’s financial ability, but they also require home charging and accessibility to public charging stations that are yet to be mainstream. When consumers invest in EV and home charging stations, […]
Preview: Future Digital Finance 2023
Today’s banking customers are far more complex than they once were. The experiences made standard by revolutionary players like Amazon and Uber have contributed to a drastic shift in customer expectations, across all industries. Customers have grown accustomed to the convenience and visibility made possible using elevated technologies and data insights. In fact, the Future […]
Measure Twice, Cut Once. Plan Twice, Build Once
In our first blog in this series, Blockchain: The Secret Sauce to Supply Chain Visibility, we covered why visibility is so crucial in the supply chain for all parties and gave examples of firms using distributed ledgers to help improve customer service, reduce inventory costs, provide proactive status updates, and help mitigate risk. Per our […]
Celebrating Differences in Global Teams
As typical of me, let me start off with a personal story and slowly move to the subject. I come from a family of authentic Indian cuisine experts. One of my favorite dishes that I can relish anytime and every time is “Aviyal”. Aviyal is a super simple dish where all vegetables get cooked in […]
Embracing Change & Other Insurance Trends We’re Forecasting for 2023
Whether you’re an insurance carrier or a broker, change is here and change is about to accelerate beyond the prior few years when our world was modified in ways none of us had ever seen. Embracing Change I’m sure this isn’t the first opinion piece you’ve read where someone has laid out the trends that […]
Product-Driven vs. Project-Driven: What’s the Difference?
In today’s dynamic and competitive business landscape, IT Leaders are constantly seeking ways to optimize their operations and stay ahead of the competition. One crucial decision organizations must make is choosing between a project-driven or a product-driven approach for product development. A project-driven approach prioritizes the completion of individual projects, while a product-driven approach prioritizes […]
Subbing for the Scrum Master to fill a project gap
We often hear the business analyst role described as a “Jack of all trades, master of none.” This is especially true in the consulting realm where this role spans all phases of a project from discovery to development to training and all the crevices in between. So when your project’s Scrum Master has to step […]
From Static to Dynamic: The Shift Towards Contextual Commerce in Retail
Every year, new technology and trends emerge in the e-commerce industry. Chatbots, AI, and customer experience have all been hailed as game changers in recent years, with retailers keen to adopt them to improve their digital capabilities. Still, consumers face: Multiple navigation steps Too many products to browse Lengthier checkout process etc. However, what if […]