Platforms and Technology

A lightning web component (LWC), a new Salesforce module increasing in popularity, allows us to bundle HTML markup and CSS styles into custom HTML elements. However, to understand and utilize an LWC correctly, we need to understand the following: How to create a basic LWC Composition and communication with events in an LWC Reactivity in […]

Salesforce provides a huge diversification in a different types of clouds for customer relationship management, i.e., CRM. Salesforce’s Customer Relationship Management (CRM) provides services on Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Community Cloud (including Chatter), Analytics Cloud. In this segment, we will focus on an overview of Salesforce Service Cloud. Salesforce based its […]

Ah, product groups and families. There is a great debate (at least in my mind) around how to handle product families and their product children, specifically within your ecommerce platform. I’ve seen it handled two different ways, and while there aren’t any “right” answers, there are some considerations when potentially bundling items on your ecommerce […]

On September 9th, President Biden announced a new action plan to address the latest rise in coronavirus cases and the slowing pace of COVID-19 vaccinations. The Department of Labor’s Occupational Safety and Health Administration (OSHA) is developing a rule that will require all employers with 100 or more employees to ensure their workforce is fully […]

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Application modernization and innovation has remained a top priority of enterprises for the past several years. The economic disruption caused by the COVID-19 pandemic (and subsequent aftershocks) has only escalated this priority. In a related post, we recognize the challenges of modernizing and migrating legacy applications, which include “legacy knowledge, custom-built processes, databases, and solutions […]

In the wake of last year’s sudden shift to remote work, businesses made significant changes for frontline workers. Now, companies are preparing for the next normal – hybrid work. A recent Microsoft study defines hybrid work as some employees returning to work in an office while others continue working from home. “Hybrid work isn’t the […]

Azure Application Insights, a feature of Azure Monitor, is a platform as a service (PaaS) offering from Microsoft Azure. It’s a lightweight Application Performance Management (APM) service for web applications used to monitor the live application, automatically detect performance anomalies, and provide analytic tools to diagnose issues and understand the pattern of usage for the web application.  It supports a wide variety of platforms including Sitecore, .NET, Node.js, and […]

We’re excited to announce that Perficient has expanded its nearshore delivery and commerce capabilities with the acquisition of Talos Digital, an award-winning nearshore software development company, based in Colombia, South America, that specializes in SAP Commerce. With this acquisition, we’re expanding and enhancing our nearshore delivery capacity, building our commerce capabilities, and further growing our […]

This is the fifth and final installment in our middleware modernization series. You can read the first installment here, the second installment here, the third installment here, and the fourth installment here. Now that you’ve learned all about middleware and the most common use cases, it’s time to choose a technology partner and software to […]

While everyone knows that companies were moving at a rapid pace to enable commerce solutions in recent years, no one could have expected the dramatic impact the global pandemic has had on businesses in the last 18 months. Businesses were quickly forced to re-think priorities for online commerce and digital enablement and were required to pivot to new channels much faster than anticipated.    Manufacturers and […]

Planning a trip to another country typically requires a checklist of items, such as having a working cell service to make local calls and cash on hand (in local currency). These tasks ensure we can be self-sufficient when doing things such as calling a cab, buying a snack, contacting family or friends, and more. This […]