In a world that’s moving at lightning speed, customers expect brands to keep up — to understand them instantly, respond to their behavior in real-time, and offer relevant, helpful experiences wherever they are. This is where Artificial Intelligence (AI) has become not just useful, but absolutely essential. The Growing Power of AI in Today’s World […]
Data + Intelligence
An “Inconceivable” Conversation With Dr. Pete Cornwell on Simple vs. Agentic AI
Dr. Pete Cornwell, Director of Contact Center, offers a fresh perspective on customer care and is sharing his wealth of knowledge at Customer Contact Week in Las Vegas. With over 35 years of experience spanning information systems, design, architecture, and consulting for industry leaders like Terazo and Blue Cross Blue Shield North Carolina, his expertise […]
Revolutionizing Clinical Trial Data Management with AI-Powered Collaboration
Clinical trial data management is critical to pharmaceutical research, yet it remains a significant challenge for many organizations. The industry faces several persistent hurdles: Data fragmentation: Research teams often struggle with siloed information across departments, hindering collaboration and comprehensive analysis. Outdated systems: Many organizations rely on legacy data management tools that fail to meet the […]
Empowering the Modern Insurance Agent: Digital Strategies That Deliver Business Impact
Digital transformation in insurance isn’t slowing down. But here’s the good news: agents aren’t being replaced by technology. They’re being empowered by it. Agents are more essential than ever in delivering value. For insurance leaders making strategic digital investments, the opportunity lies in enabling agents to deliver personalized, efficient, and human-centered experiences at scale. Drawing […]
How to Train Foundation Model with Your Custom Dataset?
Objective As we all know, AI is currently trending, AI helping in all the domain like Healthcare, Automobile Industry, even in Information technology as well. It is helping but it is also very costly and developing the foundation Model for each industry is more difficult and time-consuming. In fast changing world, everyone has lack of […]
AI and Human Collaboration in UX Design
Artificial Intelligence (AI) is rapidly transforming the landscape of User Experience (UX) in digital design. From automating interface elements to delivering personalized content, AI has become a reliable tool for improving the efficiency, adaptability, and relevance of digital experiences. Despite these advancements, the role of human designers remains vital—especially where creativity, empathy, and ethical decision-making […]
Mastering Databricks Jobs API: Build and Orchestrate Complex Data Pipelines
In this post, we’ll dive into orchestrating data pipelines with the Databricks Jobs API, empowering you to automate, monitor, and scale workflows seamlessly within the Databricks platform. Why Orchestrate with Databricks Jobs API? When data pipelines become complex involving multiple steps—like running notebooks, updating Delta tables, or training machine learning models—you need a reliable way […]
Agentforce Implementation Simplified
AI Isn’t the Future—It’s Already Here Sales, service, and marketing teams face increasing pressure to do more with less, and artificial intelligence is expected to play a pivotal role in meeting that challenge. Yet despite the rapid adoption of generative AI (GenAI), many organizations are struggling to turn that excitement into real business value. According […]
Postbot–An AI Bot that Generates Scripts for You
In the fast-paced world of software development, automated API testing is no longer optional—it’s essential. If you’re looking for a sleek, intelligent tool to streamline your API testing workflow, Postbot might be exactly what you need. In this blog post, we’ll explore what Postbot is, its core features, and how you can start using it […]
PWC-IDMC Migration Gaps
In the age of technological advancements happening almost every minute, upgrading a business is essential to survive competition, offering a customer experience beyond expectations while deploying fewer resources to derive value from any process or business. Platform upgrades, software upgrades, security upgrades, architectural enhancements, and so on are required to ensure stability, agility, and efficiency. […]
IDMC – CDI Best Practices
Every end product must meet and exceed customer expectations. For a successful delivery, it is not just about doing what matters, but also about how it is done by following and implementing the desired standards. This post outlines the best practices to consider with IDMC CDI ETL during the following phases. Development Operations Development Best […]
LatAm’s First Databricks Champion at Perficient
We are thrilled to announce that Juan Cardona Ramirez has been recognized as a Databricks Partner Champion, making him the first Perficient colleague in Latin America to earn this prestigious designation. This recognition celebrates Juan’s deep technical expertise, consistent contributions, and commitment to innovation within the Databricks ecosystem. Program Overview The Databricks Partner Champion […]