Personalization has become a pivotal strategy for businesses aiming to enhance customer engagement, improve conversions, and boost overall customer satisfaction. However, creating effective decision models for personalization using Sitecore Personalize can be a daunting task, often requiring complex JavaScript code and technical expertise. That’s where our decision modelling tool comes in! We are excited to […]
Customer Experience + Design
Keeping Sitecore Content Authors Happy and Productive
“I hate Sitecore.” As a developer, I have heard that many times. But it’s usually not true. It was probably not organized, configured, or explained logically. Or the dev team never took the time to see the post-launch care through the eyes of the non-dev team that was going to inherit this system. Sitecore is […]
An Introduction: Generative AI Use Cases for the Financial Services Industry
What is Generative AI? Generative Artificial Intelligence, or generative AI, is a categorical or descriptive term ascribed to algorithms using machine learning to create or “generate” new content. Generative AI ingests data and understands guidelines incredibly well. Therefore, businesses across industries are optimistic about the many ways it can help save them money and create […]
Understanding Cognitive Disabilities: Categories, Characteristics, and Associated Barriers – Part 3
Welcome to the third session of our blog series on disabilities, where we aim to shed light on various impairments and the challenges individuals face in their everyday lives. In this installment, we focus on Cognitive disabilities, exploring the categories, characteristics, and barriers encountered by those living with cognitive impairments. Understanding Cognitive Disabilities Cognitive disabilities, […]
HTL Template Testing Beyond AEM
Content Management Systems and Templating In the past, I have worked with various Content Management Systems, including Drupal, which utilized the Twig templating engine to generate the HTML for web pages. Twig shares many features with HTL, the templating language used in Adobe Experience Manager (AEM). While working with Twig templates in conjunction with the […]
Microsoft Viva pilot programs: Overhaul your employee experience while mitigating risk
Most senior leadership today is at least partially focused on ensuring that their organizations culture, productivity, and employee engagement are keeping pace with the competition. Microsoft Viva has emerged as a cost-effective and tightly-integrated suite of tools that allows companies to provide pointed solutions for many employee experience challenges. However, creating change in the employee […]
How Strategists Can Help With PIM Implementations
Product information management (PIM) is a crucial aspect for those in the business of selling. It serves as a central hub for all relevant parties. Developing an efficient product management plan and recognizing the significance of outlining product use cases are crucial aspects for achieving success. The key is to create a comprehensive strategy. Collaborating […]
Microsoft Viva Insights: How to Get Started Leveraging Data for Enterprise Success
In today’s business landscape, enterprises are constantly seeking ways to improve employee productivity, engagement, and well-being. Microsoft’s Viva Insights, an innovative workplace analytics solution, has emerged as a powerful tool to help organizations achieve these goals. By providing valuable data-driven insights, Viva Insights enables enterprises to make informed decisions that foster a more productive and […]
Understanding Auditory Disabilities: Categories, Characteristics, and Associated Barriers – Part 2
Welcome to the second session of our blog series on disabilities, where we aim to shed light on various impairments and the challenges individuals face in their everyday lives. In this installment, we focus on Auditory disabilities, exploring the categories, characteristics, and barriers encountered by those living with auditory impairments. Understanding Auditory Disabilities Auditory disabilities […]
Multi-Step Approval Process in Salesforce using Standard Setup Wizard.
The approval process in Salesforce is a very important topic and it plays a very important role for the approval of records before it comes to the actual processing. In this blog, we are going to learn the approval process very better with the help of real-time scenarios. So, let’s get started. This is the […]
Optimizely CMS 12 upgrade takeaways!
I’ve now written several blog posts about my experience with Optimizely CMS 12 upgrade process on several different projects. Each project has taught me something new and made me encounter things I hadn’t before. One of my earlier upgrade projects this year had very unique challenges that I wrote about here. This time around, I’m […]
Embracing the AI Revolution: How AI Tools are Transforming User Experience Design
The rapid advancement of artificial intelligence (AI) has revolutionized various industries, and experience design is no exception. AI-powered tools, such as OpenAI and others, have opened up new possibilities and are transforming the landscape of user experience design. In this blog post, we will explore the profound impact of AI tools on this domain and […]