Customer Experience + Design

Picture a young man in the 1940s heading west with his sights set on Hollywood. He arrives to little fanfare and struggles to find the fame and fortune he seeks. With a baby on the way, bills to pay, and slim prospects for breaking into the entertainment industry, he turns to St. Jude Thaddeus, the […]

Server-Side Order Confirmation Mbox: Unlocking Adobe Target Delivery APIs    In today’s marketplace, it’s important to not only stay ahead of competition, but also consumers. Being able to accurately anticipate the needs of your customers and offer relevant product recommendations provides personalized engagement and maximizes cross-sell and upsell conversions. If you’re using Adobe Target, you […]

In the ever-evolving world of digital media, creating captivating videos and stunning motion graphics has become a cornerstone of effective communication. Adobe Premiere Pro, a powerful and versatile video editing software, has emerged as a go-to tool for professionals and enthusiasts alike. In this blog, we’ll embark on a journey through the dynamic realm of […]

Ally Armeson, the executive program director of Cybercrime Support Network, a nonprofit organization, says “Generative AI is evolving very quickly. Like any technology, generative AI can be misused or exploited for harmful purposes, so certainly regulation will be necessary as these generative AI tools continue to develop.” And before the regulations were imposed, the technology […]

This blog will discuss my experience attending the 2023 Workato Partner Delivery Bootcamp in Bangalore. This was the first time Workato has organized such an event for Strategic partners in India. As a Strategic Partner of Workato, Perficient was invited to join their event to discuss the roadmap, future statistics, and share strategies. It all […]

Deaf-Blindness is a unique sensory disability that combines both hearing and vision impairments, presenting unparalleled challenges for communication, interaction, and daily living. In the modern era, assistive technologies are breaking down barriers and empowering individuals with deaf-blindness to connect with the world in ways once thought impossible. This blog post explores the incredible array of […]

In our ever-evolving world, technology continues to reshape the landscape of accessibility, particularly for individuals with auditory disabilities. The emergence of cutting-edge assistive technologies has significantly enhanced the quality of life for those with hearing impairments. In this blog post, we’ll dive into the realm of assistive technologies that are making communication, learning, and daily […]

Aria labels provide alternate text to adaptive technology tools such as screen readers.  This helps website visitors navigate the site more accurately.  One use case for aria-labels is on html anchor tags.  Sitecore does not a way to manage this text by default.  Follow along and I’ll show you how to modify the various link […]

Introduction: A chatbot, often known as a bot, is a computer programme that replicates a human conversation, whether written or spoken, and can be a beneficial tool for automating interactions with users. Salesforce Einstein Chatbot is a chatting tool that is driven by Salesforce’s AI. This platform allows businesses to create and deploy chatbots in […]

Introduction: In today’s fast-paced business landscape, organizations rely heavily on efficient processes to ensure smooth operations and consistent growth. Salesforce, a leading customer relationship management (CRM) platform, empowers businesses with tools to automate and optimize their operations. One such tool is the Approval Process, a powerful feature that, when integrated with Salesforce Flows, can revolutionize […]

Living with visual disabilities presents unique challenges that can significantly impact an individual’s daily life. However, with the rapid advancements in technology, a multitude of innovative solutions have emerged to enhance accessibility and independence for those with visual impairments. In this article, we’ll take a closer look at the range of assistive technologies that are […]

In a world that is becoming increasingly aware of the diverse needs of individuals, it’s important to shed light on an often-overlooked aspect of disabilities – psychological and psychiatric disabilities. These conditions, ranging from anxiety and depression to bipolar disorder and schizophrenia, can significantly impact an individual’s life. Fortunately, the intersection of technology and psychology […]