Customer Experience + Design

In a world where communication is a cornerstone of human interaction, individuals with speech disabilities often face unique challenges in expressing themselves and engaging with others. Fortunately, advancements in technology have given rise to innovative solutions that bridge this communication gap. Augmentative and Alternative Communication (AAC) devices have emerged as powerful tools, enabling individuals with […]

In a world that relies heavily on spoken communication, those with speech disabilities face unique challenges in expressing themselves and connecting with others. However, thanks to rapid advancements in technology, a wide range of assistive technologies has emerged to empower individuals with speech disabilities, enabling them to communicate effectively, engage in conversations, and participate in […]

Picture a young man in the 1940s heading west with his sights set on Hollywood. He arrives to little fanfare and struggles to find the fame and fortune he seeks. With a baby on the way, bills to pay, and slim prospects for breaking into the entertainment industry, he turns to St. Jude Thaddeus, the […]

Server-Side Order Confirmation Mbox: Unlocking Adobe Target Delivery APIs    In today’s marketplace, it’s important to not only stay ahead of competition, but also consumers. Being able to accurately anticipate the needs of your customers and offer relevant product recommendations provides personalized engagement and maximizes cross-sell and upsell conversions. If you’re using Adobe Target, you […]

In the ever-evolving world of digital media, creating captivating videos and stunning motion graphics has become a cornerstone of effective communication. Adobe Premiere Pro, a powerful and versatile video editing software, has emerged as a go-to tool for professionals and enthusiasts alike. In this blog, we’ll embark on a journey through the dynamic realm of […]

Ally Armeson, the executive program director of Cybercrime Support Network, a nonprofit organization, says “Generative AI is evolving very quickly. Like any technology, generative AI can be misused or exploited for harmful purposes, so certainly regulation will be necessary as these generative AI tools continue to develop.” And before the regulations were imposed, the technology […]

This blog will discuss my experience attending the 2023 Workato Partner Delivery Bootcamp in Bangalore. This was the first time Workato has organized such an event for Strategic partners in India. As a Strategic Partner of Workato, Perficient was invited to join their event to discuss the roadmap, future statistics, and share strategies. It all […]

Deaf-Blindness is a unique sensory disability that combines both hearing and vision impairments, presenting unparalleled challenges for communication, interaction, and daily living. In the modern era, assistive technologies are breaking down barriers and empowering individuals with deaf-blindness to connect with the world in ways once thought impossible. This blog post explores the incredible array of […]

In our ever-evolving world, technology continues to reshape the landscape of accessibility, particularly for individuals with auditory disabilities. The emergence of cutting-edge assistive technologies has significantly enhanced the quality of life for those with hearing impairments. In this blog post, we’ll dive into the realm of assistive technologies that are making communication, learning, and daily […]

Aria labels provide alternate text to adaptive technology tools such as screen readers.  This helps website visitors navigate the site more accurately.  One use case for aria-labels is on html anchor tags.  Sitecore does not a way to manage this text by default.  Follow along and I’ll show you how to modify the various link […]

Introduction: A chatbot, often known as a bot, is a computer programme that replicates a human conversation, whether written or spoken, and can be a beneficial tool for automating interactions with users. Salesforce Einstein Chatbot is a chatting tool that is driven by Salesforce’s AI. This platform allows businesses to create and deploy chatbots in […]

Introduction: In today’s fast-paced business landscape, organizations rely heavily on efficient processes to ensure smooth operations and consistent growth. Salesforce, a leading customer relationship management (CRM) platform, empowers businesses with tools to automate and optimize their operations. One such tool is the Approval Process, a powerful feature that, when integrated with Salesforce Flows, can revolutionize […]