Generative AI

Drupal 11’s AI Features: What They Actually Mean for Your Team If you’ve been following the Drupal community lately, you’ve probably heard about the excitement with AI in Drupal 11 and the new Drupal AI Initiative. With over $100,000 in funding and 290+ AI modules already available, this will be a game changer. But here’s […]

Artificial Intelligence (AI) is like teaching computers to think and make decisions like humans. Instead of just following instructions, Artificial Intelligence can learn from data, recognize patterns, and solve problems. The most used Artificial Intelligence types are explained below: Generative AI Generative AI is like an intelligent robot that can create new things — such […]

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Perficient has officially announced a groundbreaking partnership with WRITER, the leader in agentic AI for the enterprise. This 360-degree collaboration marks a pivotal moment in our AI-first journey, combining WRITER’s powerful end-to-end agent platform with Perficient’s deep consulting expertise to deliver scalable, secure, and transformative AI solutions to the Global 2000.  To explore the significance […]

The Hyderabad office successfully hosted the first-ever AI-driven Hackathon, Perfixion- 2025, in a historic event that highlights our dedication to innovation and cutting-edge technologies. In addition to showcasing technical prowess, this event served as a strategic exercise in using artificial intelligence to creatively, quickly, and precisely solve real-world business problems. Laying the Groundwork for Innovation: […]

Balancing AI Strategy With Human Wisdom  “AI-first” has become a buzzword in executive conversations, but what does it really mean? Is it about using artificial intelligence at every turn, or applying it with intention and purpose? For analyst and researcher Susan Etlinger, it’s clearly the latter.  On the latest episode of “What If? So What?”, […]

Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]

In recent years, AI chatbots like ChatGPT have gone from fun tools for answering questions to serious helpers in workplaces, education, and even personal decision-making. With ChatGPT-5 now being the latest and most advanced version, it’s no surprise that people are asking a critical question: “Is my personal data safe when I use ChatGPT-5?” First, […]

From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years Imagine starting your workday with an alert not from a human analyst, but from an AI agent. While you slept, this agent sifted through last night’s sales data, spotted an emerging decline in a key region, and already generated a […]

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

Ready to go from “meh” to “whoa” with your AI coding assistant? Here’s how to get started. You’ve installed GitHub Copilot. Now what? Here’s how to actually get it to work for you – not just with you. In the blog Using GitHub Copilot in VS Code, we have already seen how to use GitHub […]

In earlier blogs – Why AI-Led Experiences Are the Future — And How Sitecore Stream Delivers Them and Creating a Brand Kit in Stream: Why It Matters and How It helps Organizations, I tried to explore what Sitecore Stream is, how it powers AI-led content management, and how features like Brand Kit and Assist streamline […]