Imagine this: your company launches a sales promotion. Customer contact revs up higher than expected, and the phones are ringing off the hook with customer calls. Your customer care team is working hard to address each call in a timely manner, but volume is too high to efficiently maintain. Most businesses have experienced a situation […]
Amazon Web Services
Recap: Amazon Connect Immersion Day Event
Last week, our content center team partnered with Amazon Web Services (AWS) to provide a comprehensive Amazon Connect Immersion Day for users in Kansas City. Taking You from “What If” to “What Now” The Amazon Connect Immersion Day events empower organizations to unleash the full potential of their AWS services. The goal of the event […]
How To Use The AWS API With S3 Buckets In Your Pen Test
Pen testers often need to stage payloads and other tools on servers outside of their own infrastructure. In this post I’ll show you how to use the Amazon AWS command line interface (CLI) to dynamically create and manage S3 buckets that you can use in your own pen tests. I’ll also show you how to […]
The Benefits of Containers for Businesses
The following is the second blog in a series about software containers and Kubernetes, and their importance in modern application delivery. In our last blog in this series, we looked at what software containers are and their evolution over time. In this blog, we will examine the reasons that businesses are turning to containers and […]
Container-Based CI/CD with CloudBees Core on Kubernetes
Getting to Know Jenkins CI/CD is an imperative for software development organizations in today’s multiplatform, multi-cloud world. As far as CI/CD platforms go, Jenkins was one of the first and remains one of the most popular options. Jenkins is lightweight, easy, and extensible. The multitude of plugins available make the platform endlessly customizable and adaptable […]
DevSecOps in the Cloud – Policy and Practice
Cloud computing is now ubiquitous throughout the software development industry. There are many cloud service providers offering everything from ‘bare-metal’ virtual servers to complete server-less computing platforms. The speed by which computing resources can be reserved and instantiated is a major contributing factor to the success of DevOps, where repeatability and automation is central. However, […]
[Guide] Why Businesses Are Turning to Containers
The following is the first blog in a series about software containers and Kubernetes, and their importance in modern application delivery. Organizations across industries are examining their business for opportunities to digitally transform. Traditional methods of software delivery characterized by waterfall planning, arduous infrastructure provisioning, and manual changes are no longer able to deliver the […]
EDW in the Cloud TCO
In 2016, when I did my first in-depth comparison, the resulting TCOs were usually very close. Usually, the OpEx was slightly higher for the cloud TCO versus the on-prem TCO required substantial capital investment. However, our most recent estimate was eye-opening to our client. We were assessing a green-field implementation for a Data Warehouse at […]
Cloud Transformation Overview
This is the final blog in a series around the subject of cloud transformation. The use of the term “transformation” in the title was a very intentional decision by the authors (Joel Thimsen & Victor Wolters) of this series. The desire is to send a message that adoption of cloud technology for any organization is […]
Application Migration: A Cloud Journey
Application migration is a significant part of any organization’s cloud journey. There are five primary approaches for application migration to the cloud: rehost, refactor, revise, rebuild, and replace. Each of these approaches require minor adjustments depending on the detail of the specific application migration. In a few cases, it is possible you might need to […]
Disaster Recovery – A Thing of the Past For Cloud-Based Companies
I was having a conversation with a colleague of mine about a client request. We discussed disaster recovery. In the new cloud-based computing architectures, it has become clear that this is one of the many new benefits from moving to the cloud. The following sections in this blog layout a few key elements that support […]
Things to Consider in a Cloud Readiness Assessment
This is the next installment in a series of blogs on the subject of cloud transformation. It has been amazing to see how many clients have jumped straight from cloud mandate to cloud implementation. A very small, technical organization with a very limited separation of duties might be able to take this approach. However, this […]