Despite surviving both the Great Depression and the Great Recession, not even enduring luxury retail giant Nieman Marcus could escape COVID-19’s interruption of indoor shopping. When Neiman Marcus emerged from bankruptcy after a tumultuous 2020, the company smartly pivoted towards a new plan for targeting consumers. The 115-year-old luxury retailer would laser-focus on their most […]
Posts Tagged ‘Order Management’
Elevating the In-Store Experience Through Order Management
Retailers are constantly seeking new ways to meet the ever-growing demands of their customers. In today’s digital age, customers expect a seamless and convenient shopping experience, whether they purchase online or in the store. With this in mind, it is crucial for retailers to consider the benefits of investing in technology that allows customers to […]
Join Perficient, Adobe, and IBM for a Roundtable Discussion!
Experience-driven commerce delivers personalized customer experiences from order capture to order fulfillment using insights from real-time shopping behaviors. Leveraging automation and personalization to create easy buyer experiences can drastically increase ROI. BWG Connect, Perficient, IBM and Adobe invite you to participate in an engaging roundtable discussion, Enhancing the Commerce Experience: From Order Capture to Order […]
Sally Beauty Improves Same-Day Delivery with Three-Hour Delivery Feature
Perficient’s Order Management (OM) team helped Sally Beauty, a leading beauty supplier and retailer, accelerate its same-day delivery (SDD) to just three hours for all 1,990 stores across the United States. Our team of IBM Sterling Order Management experts helped create a solution that ties the communication points and functionality of the solution to work […]
Introducing Our Partnership with Kibo Commerce
We’re excited to announce our partnership with Kibo Commerce, a collaborative solution offering customers sell-side commerce, a personalization suite, order management (OM) and supply chain optimization, and AI-driven point of sale, all in one Unified Commerce Platform application. The modernized API nature of the platform allows for integration with any customer relationship management system (CRM), […]
Complementing SAP with True Order Management Capabilities
Seamless order to fulfillment is the crux of any good experience. A brand’s reputation and longevity, as well customer loyalty and adoption, often hinges on the success of how order management (OM) is rooted in an organization. The interaction with users at their point of need is the tipping point and often dictates success or […]
7 Best Practices for Oracle Fusion Business Rules
7 Best Practices for Oracle Fusion Business Rules Oracle Business Rules are an effective tool for dealing with human nature, order irregularities and help eliminate some of the chaos related to managing orders and fulfillment. In order to get the most of them you need to give them attention and care to keep them […]
Oracle Cloud OM Business Rules – A Primer
Oracle Cloud OM Business Rules are a great way to take the wheel and drive your business. They provide great flexibility and can help take the drudgery and human factors out of decision making. The best thing about them is that in most cases you don’t have to make modifications or create extensions to make […]
Ways to easily solve Order revisions in Oracle R12 Warehouse Management
Order revisions occur regularly in order fulfillment. Once a Sales Order has been “Released” to the Warehouse to fulfill and ship, the order can not be changed unless the desired line(s) on the order are in a revisable status. For this post, we’re going to cover potential scenarios where a Sales Order may be canceled […]
What Businesses Should Expect for Commerce This Holiday Season
Before we could blink, summer ended, and the holiday season is now just around the corner. The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Here are some tips that will prepare your business for the digital […]
How to Better Serve Your Clients with Automated Fulfillment Systems
The goal of each business is to meet and exceed customer expectations by accurately fulfilling orders even when against extreme demand. Many organizations choose to fulfill with at least one manual rules-based approach based on factors like proximity. While this may seem like an ideal solution, there are automated supply chain methods companies can implement […]
Announcing Perficient’s Forrester Consulting-Commissioned Study: Get Supply Chain Right!
We are excited to announce the launch of our recent study, Get Supply Chain Right! Intelligent Fulfillment Boosts Customer Service And Return On Inventory Investment. This commissioned Forrester Consulting study includes the results from a survey of more than 200 supply chain professionals to gain insights on how intelligent order management and automated supply chains […]