Experience-driven commerce delivers personalized customer experiences from order capture to order fulfillment using insights from real-time shopping behaviors. Leveraging automation and personalization to create easy buyer experiences can drastically increase ROI. BWG Connect, Perficient, IBM and Adobe invite you to participate in an engaging roundtable discussion, Enhancing the Commerce Experience: From Order Capture to Order Fulfillment on October 27 at 1:30 PM ET. Order management industry leaders including Bill Friend with Adobe, Jennifer Clark with IBM Sterling, and Steve Gatto with Perficient will discuss best practices for creating an experience-driven commerce environment.
Creating a Seamless Order Capture to Order Fulfillment Experience
Providing customer satisfaction from order capture to order fulfillment using innovative technology grows brand loyalty. Automated order processing accelerates the buying process by improving operational efficiencies such as delivery times and cost. This technology provides end-to-end insight from real-time updates to shipment confirmation. Ultimately, this creates a smooth order fulfillment workflow by enhancing the end-user’s interaction with the brand. Together, Adobe Commerce and IBM Sterling Order Management deliver exceptional customer experiences from discovery to purchase.
Key Takeaways
This webinar will take a holistic look at best practices for creating an experience-driven commerce environment.
Panelists will discuss a variety of topics including:
- Creating buyer experiences that are easy, reliable, and dependable
- Growing brand loyalty and customer satisfaction
- Gaining efficiencies by automating the sales ordering and pricing processes
- Achieving cost-savings that directly impact revenue and profitability
- Implementing technologies quickly to have almost immediate ROI
Register today to participate in the interactive discussion about Enhancing the Commerce Experience: From Order Capture to Order Fulfillment.
To learn more about the Adobe Commerce and IBM Sterling Order Management partnership, check out our blog Adobe Commerce Partners with Order Management Leaders.
