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Posts Tagged ‘Content Management’

A case for headless AEM or hybrid?

Headful or Headless AEM? Why not both with Hybrid?

It’s not uncommon when facing a new problem, to fall back on a tried-and-true solution.  Then, suddenly remember why the team moved off of that solution in the first place.  Recently, I’ve seen this trend with engineering teams and a desire for multichannel content. A Common Case for Headless Content on AEM Let’s set the […]

Observability,and,monitoring,service,concept, ,cloud Based,saas,observability,platform

Acquia DXP: Key Enabler for Digital Transformation in an Age of Digital Engagement.

Adhitya Rajkumar, Technical Architect – Digital Solutions, co-authored with me to bring you a comprehensive Acquia DXP series. We’ll cover everything from the basics to advanced topics, all from a technical point of view. Technological innovation has reached unparalleled levels, and almost all businesses embrace digital transformations to obtain a competitive advantage. In today’s ever-changing […]

Young Businessman Typing Computer Laptop With Graph Chart

Get Your AEM Content Ready for Launch

The Adobe Experience Manager ‘Launches’ feature presents a simple way to make new content changes and manage existing content until you are ready to replace it. Adobe describes Launches this way: “A launch is created to allow you to make changes ready for future publication (while maintaining your current pages). After editing and updating your […]

Large Clinical Lab 1

A Brand Experience Success Story: Building a New Digital Experience

Consumers want and need a reliable digital experience from their healthcare providers. Siloed content and disparate websites can create confusion for patients at a time when clarity and peace of mind are needed most; this disconnect stands to erode confidence in a healthcare brand. Our clinical laboratory client needed to consolidate multiple sites that were […]

KT on KT: An Expert’s Guide to Knowledge Transfer

Back in my teeth-cutting days as a journalist, we were always told a good headline/title will hook the readers. Today, we call that click bait, did it work? So, what’s this missive about? Well, my initials are KT and I’m going to espouse the importance of and some best practices of good Knowledge Transfers (KTs). […]

digital data cloud

Cloud Pak and IBM Automation Document Processing: It’s more than AI and ML

As our clients continue their digital transformation journeys, challenges with traditional document capture solutions are coming to the forefront. Managing and configuring classification sample sets and extraction rules in layout-driven, legacy solutions, is time consuming and expensive. Modern digital businesses require systems that can continue to provide accurate results as forms and businesses evolve. Existing […]

Inventory Cycle Counting Concept

Don’t Fall Short When Assessing Your Customer Experience Tech

Customer experience leaders continue to look for ways to improve their customer experience technologies. These leaders understand that as expectations evolve, competitors try to jump ahead, and other companies invent new capabilities, they must also evolve their capabilities. Assessing your technology stack with respect to customer experience is essential to making sure your technology is […]

Science Technology

Importance of Real-Time Content in Times of Crisis

As the world has changed and evolved with the global COVID-19 pandemic, so has healthcare’s information and content management. In the beginning, the focus was on “the Content.” This then became the “the Right Content,” followed by, “the Right Content for Everyone,” which eventually turned to “the Right Content for the Right Audience!” And now, […]

Two women using sticky notes to organize content

A Good Taxonomy Can Make the Difference

In a world of sophisticated search engines and machine learning (ML), it might seem like investing in a taxonomy is overkill. After all, can’t those ML-enabled search engines find everything? Sometimes even technology needs an assist. Let’s look at why you might want a taxonomy. What Taxonomies Are Good For Taxonomies enable three main digital […]

Content management system

How Top B2B Marketers Build Experience Business with Content

In our recently published “Build an Experience Business” guide, we explored how content management systems can be a major force in building strong customer experiences. Content Marketing is one top-of-the-funnel technique that marketers use in the B2B space. It is used to educate buyers, promote their brand, and generate leads. More and more, content marketers […]

AI adoption allows employees and AI to co-exist

Perficient and Symantec Empower Customers with AI

Perficient Digital and Symantec have created an AI-enabled self-service cybersecurity support agent called ‘Sami.’ We are excited to announce that the new platform reduces phone channel use, case abandonment, and improves knowledge of customer behavior.  [perfectpullquote align=”full” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]“When it comes to user-centered design, there is a strong push toward real […]

Research

Insights on Every Page: Thought Leadership & Contextual Relevance

An organization’s thought leadership – blog posts, whitepapers, case studies, and other informative content demonstrating industry and subject matter expertise – typically spreads across several website categories separate from product and services pages. Culling that thought leadership content for infographics, comparison charts, checklists, and other visually expressive assets, and identifying and tagging insightful snippets, provides […]

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