Posts Tagged ‘cloud’

The author could not resist the analogy here. In my recent research on emerging technology for my client I came across the subject of “Smart Dust.” I had reviewed the technology one time before but put it in the “10-year plus” category. Upon further reading and research it became clear that this is one of […]

Amazon Connect Streams API (Streams) allows developers to create custom agent experiences for Amazon Connect. The code for Streams is hosted in GitHub and open for community contributions in the form of pull requests. This is the fourth installment of my running series covering changes to the Streams API. Prior installments can be found here: […]

The Key to Brand Success Your brand is the defined version of your customer experience. Physically, it’s how your customers identify you. Emotionally, it’s how they connect with you. But good brands don’t just happen, they are created. It is imperative for businesses to be aware of the brand experience they desire customers to have and […]

Update: As of the September update from Oracle, it’s been decided to postpone these updates until sometime in 2019. However, we still advise Oracle Planning & Budgeting Cloud customers to follow the recommendations outlined in this post.     If you are like me and read the updates listed in the What’s New document released […]

The cloud is enabling healthcare organizations to drive increased flexibility in maximizing the use of their data. It is also helping to lower costs, and provide better security for a variety of data types and use cases. Organizations no longer need to set up and run a vast number of software or hardware systems on […]

Online security vulnerability is a threat every business faces. Our client, Tenable, is a creator of platform cybersecurity software and protects the connected devices and computer platforms of 24,000 organizations around the world. While serving 50% of the Fortune 500, government agencies, and other organizations across private and public sectors, their loosely branded, inflexible customer community was […]

Written by guest blogger, Merriah Lamb.  Adopting a multi-cloud strategy is critical for organizations seeking to embrace technological innovation.  As innovation and experimentation are becoming more critical, organizations must change the way they are wired. Decision makers need to find a way to balance business strategies and software development in one overall agile and lean […]

In today’s world  of “Cloud Everything” using “Hyper Everything” we still see an old problem creating challenges. Most IT organizations are still struggling to translate business requirements into technology requirements. Cloud has allowed us to simply accelerate the process of seeing the disconnect. I had the opportunity to hear about this experience from one of […]

Active communication is a vital component to a successful technology implementation, and speaking the same language (figuratively and literally!) helps keep all members of a team on track. To ensure you (and your team) are on the same page when discussing your Salesforce Community, use this glossary of key Salesforce Community Cloud terms and their […]

Go Totally Mobile on Salesforce – Well, Almost It might seem like a dream come true to have a deployed support team in the field, armed with iPad in hand, ready to service all those cases rolling in. But, without the laptop, those truly mobile professionals just might not see what they should be seeing […]

Following my previous blog post on how to add a new Dimension to a Data Sync task, this post looks at how to add a Fact and perform a lookup on dimensions while loading the target fact table in a data warehouse using Data Sync. To refer to the blog post on adding a Dimension […]

Still on Salesforce Classic? It’s OK. We understand. According to Salesforce, Lightning is “a quantum leap forward in functionality, usability, and speed for every user including admins, developers, and executives.” Making the move to Lightning isn’t as easy as the flip of a switch, but it’s becoming more and more necessary with each Salesforce release. Sales Path, […]