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Technical
Developing a PaaS Migration Strategy
In the post “The Business Case Justification for PaaS” we looked at the benefits and a business case for PaaS. In this blog we will look at the steps to create a migration strategy to PaaS including re-platforming legacy applications. Re-platforming applications includes lift-and-shift (containerizing) applications with minor changes, refactoring applications to adhere to twelve […]
Expect Challenges with the California Consumer Privacy Act
Compliance with the CCPA will be challenging because it represents major changes in how financial institutions conduct their business. DATA DISPERSION Consumer personal data is often scattered across multiple internal platforms and shared with many third parties. Firms may not have a full picture of where this information is stored and how it is controlled. […]
The Path to Artificial Intelligence in Healthcare
There is a lot of excitement about Artificial Intelligence. The excitement is certainly warranted based on the potential that these solutions can offer. In an industry that has massive amounts of data and is very dependent on the data to both run efficiently and, more importantly, delivery high quality patient care any technology which can […]
Cloud-Based Data Lakes: Healthcare Enterprise Architecture Zones
While there are many reasons to push data integration projects forward, healthcare organizations are often held back from using their data by incompatible formats, limitations of databases and systems, and the inability to combine data from multiple sources. This is why cloud-based data lakes have replaced the enterprise data warehouse (EDW) as the core of a modern […]
AI and Big Data: The Yin and Yang of Technical Innovation
I’ve had some interesting conversations with my colleagues Christine Livingston and Arvind Murali. Christine knows AI. Arvind knows data, especially big data. As we spoke it became obvious that the two are deeply interconnected. Innovation today seems to be driven by data. AI relies on data. Just implementing any kind of artificial intelligence means you […]
Building More Intelligent Lex Bots with Lambda Integration
In a previous blog post we covered the basics of how Amazon Connect can use Lex bots to collect details from the caller and fulfill a simple task such as sending an e-mail or a text message. By using a Lambda function within the fulfillment code hook of a bot we can trigger pretty much […]
Store PowerApp Camera Photos in SharePoint or OneDrive
In order to capture a Photo taken from a PowerApp, we are going to take advantage of the Camera control to capture an image and pass that to a Flow which will save it to SharePoint on OneDrive. The process relies on the workflow expression Base64ToBinary() which we will call within the Flow to convert […]
Driving Patient Engagement at Dignity Health with Sitecore
It is exciting to see the breadth and depth of Perficient’s Digital Health capabilities making a difference in the market with Dignity Health and Sitecore. We all know that creating and delivering excellent end-to-end web experiences for patients is a key goal for healthcare, but you only have a shot of getting there with an […]
Our Tested Framework for Customer Service Community Success
Self-Service Communities Used for Customer Service On the Rise Trends show that customers prefer self-service communities when it comes to accessing support. Customers demand fast service anywhere, anytime. Today, customers have more choice: more products to buy, more information to influence purchasing decisions, and more devices and channels over which to seek customer service. What […]
The Future of Customer Experience: 5 Important #DF18 Keynotes
The Fourth Industrial Revolution is changing the technology we use for work, how we do business, and how ultimately we connect. At Dreamforce 2018, Trailblazers across the world learned about the latest innovations in the Salesforce ecosystem. Here are a few of the keynotes that caught our attention. Reimagine the Customer Experience with a 360° […]
What’s new in Teams – Microsoft Ignite Edition
It’s that time of the year that every Microsoft IT pro gets excited for, Microsoft Ignite! Microsoft Ignite was filled with tons of exciting news across all things Microsoft! In this article I’ll be outlining the main highlights of Ignite as described in https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/What-s-new-in-Teams-Microsoft-Ignite-Edition/ba-p/252531. With that said, let’s jump right in since there is a lot […]