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Customer Experience + Design

IM is No Substitute for P2P

Let’s face it, in today’s world we have about a zillion different electronic means of communicating. I feel justified in making that assessment because I am of an age where I recall when email was a new-fangled thing. We get so used to being able to instantly message someone or shoot off a quick email […]

The Salesforce Field Service Lighting Surprise

We are All Discoverers In 1492, Christopher Columbus didn’t board his ship, raise his iPhone and smoothly say, “Siri, get directions to the Bahamas,” then sit back and enjoy a peaceful voyage across the Atlantic. Being a discoverer or an explorer was a dangerous job. Did you know one in three sailors during that era […]

Perficient Digital Wins Creativity Award for New Healthcare Site

Perficient Digital recently received a Creativity International award for the website we designed and created for OhioHealth, a not-for-profit system of hospitals and healthcare providers. The new website won a Silver award in the Non-Profit category, marking our first award win in the healthcare space.  With health consumerism continually influencing patient expectations, OhioHealth wanted to […]

How To Set Up a New Salesforce Org

Have a New Salesforce Org? If you purchased a new Salesforce org, you may be wondering where to begin setting it up. In this blog we’ll explore a few of the essential areas to review and configure to help get you started. When you first sign into your new Salesforce org you will see that […]

Atomic Design: A Visual Designer’s Perspective

Today I’d like to discuss the Atomic Design methodology and how I’ve been applying it to my visual design process. First, let’s start with a little description of what an atomic design is. Coined by Brad Frost, Atomic Design is basically the analogy of chemistry being applied to design systems. In chemistry, we learn that […]

3 Steps to Overcoming Communication Barriers

We often hear the phrase “Seek first to understand and then to be understood” or are told to actively listen. While these are important, often time it’s simply not tactical enough. Too often what we hear is skewed by the filters that we (and our audiences) apply. So how do we ensure what we say […]

Five Simple Ways to Optimize Your Search Box

In today’s market, online search has become muscle memory. We don’t think about how to find information; we automatically begin entering words into a search box and expect to be presented with whatever we’re searching. This tendency to search for anything and everything we desire to know is precisely why the search box needs to […]

How We Deliver Salesforce Communities Without Giving Up Vacation

Delivering on a project like this is one that makes the whole team feel good. But how do you do this while still maintaining your sanity, let alone a life outside of work? Obstacle: Faced with a Super-Tight Deadline but it’s a Great Opportunity OpenTable heard about our community expertise and came to us in […]

AEM Development Quick Tip: Component Unique ID

Often times, you need a unique ID for the AEM component. You either need to trigger custom action with JS or make a backend server side call. A hard-coded field ID is not unique if the component is dragged and dropped multiple times in the page. This post will give you a quick tip to […]

Spurring Growth Initiatives Through Tax Reform in Insurance

Recent months have seen many discussions and questions about tax reform and its impact on the industry as a whole. The introduction of lower corporate tax rates in the U.S. has created a jubilant atmosphere, as the rates are generally expected to boost earnings and investments for many insurers. Companies including Aflac, MetLife, Travelers, and […]

UX Testing: Low- or High-Fidelity Mockups?

When it comes to music, most of us have an idea about low and high fidelity. Low fidelity is the radio in your grandfather’s station wagon. You get the idea of the sound, and in the ‘70s, that’s about all you had to work with. High fidelity is the car next to you at the […]

Federated Authentication in Sitecore 9 – Part 3: Implementation of SAML2p

Let’s jump into implementing the code for federated authentication in Sitecore! If you’ve missed Part 1 and/or Part 2 of this 3 part series examining the federated authentication capabilities of Sitecore, feel free to read those first to get set up and then come back for the code. Part 1: Overview Part 2: Configuration For […]

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