Modern businesses must invest in eCommerce to keep up with their competition. Over the last several years we have seen a drastic increase in B2C eCommerce sales, and many of those orders are placed on a mobile device such as a smartphone or tablet. These days, it’s easy for a person who sees an advertisement […]
Customer Experience + Design
CRM, It’s Really a Marketing Project
I’m following up on my original post that a traditional CRM project is no longer just about the tool. So while I agree that a CRM tool is important, success comes from the recognition that CRM is part of a landscape and that it must fit into that overall ecosystem in order to provide value. […]
Voice in 2020 – Continued Growth, but Not the Way You Might Think
We’ve had a lot of conversations about mobile trends for 2020 and while there is no longer debate on whether mobile has arrived, I believe voice and “Zero UI” applications will continue to grow in usage and adoption in 2020, but not in the way you might think. All signs point to voice continuing to […]
Comparing AEM as a Cloud Service and AEM 6.5
Adobe’s recent release of AEM as a Cloud Service has inspired a ton of questions as we start to explore the platform. One of the first questions I have is: how different is this than AEM 6.5? Not a Simple Answer Before we can answer that question, you need to consider how AEM as a […]
DevSecOps – Reference Architecture
DevSecOps Reference Architecture When approaching a complex DevSecOps implementation, it is often useful to consider a Reference Architecture as a starting point. As illustrated in Figure 1, the automation activities can be broken up into three major areas: Continuous Integration (CI), Continuous Deployment (CD) and Continuous Compliance (CC). Each of these areas encompasses a separate […]
1st Party Adobe Launch with ACS AEM Commons
Adobe has supported CNAME configuration for Adobe Analytics and Adobe Target for some time now, but unfortunately doesn’t provide the same for Launch by Adobe. The latest version of ACS AEM Commons, version 4.4.0, includes a new feature to fetch remote files and serve them via AEM. The primary use case I implemented this feature […]
Creating Retention Policies for Microsoft Teams
Often times your organization will require you to retain certain data whether it be email, documents, instant messages, etc. However, data retention is often a very tricky subject since some industry regulations may require you to retain content for a minimum period of time (i.e. Sarbanes-Oxley Act) while other content you may only want to […]
Exporting Insite Commerce Data without Admin Assistance
Often times, clients want to empower their customers to export their eCommerce transactions, such as order history, approval lists, and saved orders, and other data, like wish lists and cart lists, by themselves without admin involvement. These features removed dependency on Insite admins, subsequently improving the user experience, efficiency, and overall satisfaction for Insite users. […]
Adding Marketo Forms in AEM Pages
Adobe’s acquisition of Marketo brings exciting opportunities to extend Adobe’s considerable marketing capabilities with a tightly integrated B2B and ABM solution. As a leading partner of both Adobe and Marketo, Perficient is leading the push to integrate these solutions. One of the main integration points between AEM and Marketo is via Marketo’s JavaScript forms. We built […]
Providing A Connected Vehicle Experience With Cloud
The following is the twelfth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. Throughout this series, we have discussed the many benefits of cloud, including increased velocity for innovation, enhanced security, and the opportunity for ROI. Now, we want to discuss how the cloud can […]
The Need for Intelligent Search Within Your Healthcare Website
Are your patients or members getting the best experience from your website? As healthcare websites have increasingly grown in importance, so has the search functionality within those sites. One of the key ways to optimize your member portal or patient-facing website is to ensure that they can easily find what they need on your site. […]
AEM as a Cloud Service Followup: Insights from Cedric Huesler
Yesterday, Cedric Huesler, the Director of Product Management at Adobe started a Twitter thread on AEM as a Cloud Service. I have a number of burning questions about AEM as a Cloud Service, so I figured I’d take Cedric up on the offer to ask anything. Cedric graciously replied, hopefully, you find these replies helpful as we all learn more […]