Salesforce

In today’s digital era, providing exceptional customer experiences is paramount for businesses. To deliver personalized, relevant, and efficient experiences, organizations often rely on Salesforce as their CRM platform. However, to truly unlock the power of Salesforce and enhance its search capabilities, many businesses turn to Coveo for Salesforce. In this comprehensive guide, we will explore […]

Introduction: In this blog, we will explore how to build a RESTful API using Salesforce Apex and demonstrate how to interact with it using Postman. We will walk through the code of a sample Salesforce Apex class called “restResources” and explain each method’s purpose. Additionally, we will provide step-by-step instructions on how to test the […]

Integrating Salesforce, a robust CRM platform, with other systems can significantly improve business processes and streamline the flow of data. Postman, a popular tool, simplifies the integration process and empowers developers and administrators. In this comprehensive guide, we will explore the seamless integration of Salesforce with Postman, leveraging its extensive features and capabilities to effectively […]

Introduction: B2C Commerce Template is a pre-built framework available in Experience Cloud that allows businesses to create and manage their online store for business-to-consumer (B2C) commerce. It provides a platform for building feature-rich, customizable, and mobile-responsive websites for selling products to consumers directly. What is B2C Commerce? B2C means business-to-consumer ecommerce, also known as retail […]

Coveo for Salesforce Integrates: Boosting Your Salesforce Experience As a business, you need a platform that can help you manage your customer data and interactions with ease. Salesforce is a popular CRM platform that helps businesses to manage customer relationships effectively. However, using Salesforce alone may not always be enough. That’s where Coveo comes in. […]

On June 7-8, Chicago will play host to Salesforce Connections, the marketing and commerce learning event of the year. Connections is back in person after a multi-year hiatus, and our team will be there, focusing on building relationships with clients, prospects, and partners. Connections features over 250 sessions across two days, and attendance is expected […]

OmniStudio is a powerful platform that enables businesses to create custom Industry Cloud applications by combining various services, components, and data model objects. One of the essential tools in OmniStudio is DataRaptor, which is used to Transfer and Transform Data between Salesforce and other tools in the platform. Introduction DataRaptor in OmniStudio is an advanced […]

Omniscript is a powerful Automation Tool that enables businesses to easily automate their workflows. It provides a simple drag-and-drop interface to build custom workflows without requiring any programming knowledge. Omniscript offers a range of Pre-Built Templates and Connectors that can automate various tasks, such as data integration, transformation, and validation. This blog will introduce you […]

Coveo Shares Valuable Insight at Salesforce World Tour Salesforce World Tour in New York City was a hit! This event provided an opportunity for businesses to connect with Salesforce experts and partners to learn about best practices to use when leveraging Salesforce. As Salesforce’s number one AI-powered search partner and number one partner for knowledge […]

Leaders in the healthcare, financial services, manufacturing, and automotive industries, among others, are seeking to improve the customer experience while streamlining operations for maximum efficiency and profitability. In order to remain competitive in a constantly evolving market, many organizations seeking long-term success have turned to Salesforce and its partners like Perficient. With over 500 Salesforce […]

Salesforce is a leading customer relationship management (CRM) platform that has revolutionized how businesses manage their sales, marketing, and customer support functions. With the introduction of Salesforce OmniStudio, the company has further strengthened its position as a powerful, all-in-one solution for businesses of all sizes. In this blog, we will take a closer look at […]

What’s Licensing? License definitions describe functionality for your org as a whole and for individual users in your org. A license itself is the specific agreement between Salesforce and a particular customer, which defines functionality for that customer org. Salesforce Licensing refers to the different types of licenses offered by Salesforce for its customer relationship […]