Technology Partners

In my previous blog, An Introduction to Service Cloud Voice, I provided a high-level overview of Service Cloud Voice and some key benefits a part of this offering. In this post, I will cover why Amazon Connect is the best option for Service Cloud Voice telephony and what some of the advantages and capabilties of […]

The Automate Everything series was written by Rebekah Williamson and Taylon Hammons Automating the manual process for extracting forms sent through email reduces late submittals and inbox clutter. Modernize the way you process email attachments by leveraging Power Automate with Power Apps AI Builder. Using these no-code tools, you can set up a flow to automatically download forms received from email into your OneDrive. Additionally, you can extract data from the form and input […]

Leveraging Behavioral Economics to boost performance and improve user experience. This is second in our series co-authored by me and Zach Gay exploring how understanding Behavioral Economics can- and should- inform your marketing strategies. The Endowment Effect is the theory that people place more value on objects merely because they own them. My most prized […]

Sitecore is able to support displaying your web pages in multiple languages. Providing multilingual support helps convince your customers you are providing them with a quality service or product by catering to their preferred languages. This is in fact the application of the behavioral theory called the Endowment Effect. Showing that you understand your customer’s […]

Efficient management of master data, dimensions, hierarchies, and the chart of accounts is an age-old challenge. Historically, it has entailed time-consuming, resource-intensive initiatives to improve the processes and tools used to manage these data elements. The result is often clunky tools, cumbersome processes, and costly implementations. Oracle Cloud Enterprise Data Management (EDM) is an agile, […]

In this blog I will discuss how financial reports can be created directly from Oracle Cloud ERP. Financial Reports in Oracle Cloud ERP are built off of the Financial Reporting Studio using Metadata and Data from the Oracle Cloud ERP General Ledger Balance Cubes. GL Balances cube stores financial balances in a multidimensional database for […]

HCL, a Perficient partner, hosts a podcast entitled Commerce & Cocktails. The podcast is a friendly chat between technology professionals discussing eCommerce technology hosted by Gary Schoch, Brian Gillespie, and John Tinch. Perficient’s Mike Rabbior, Chief Commerce Strategist, and Lori Sackowitz, Commerce Sales Executive, recently shared their expertise on the podcast in the episode Demystifying […]

Does your Organization conduct business and have a workforce in the EU? If so, EU General Data Protection Regulation (GDPR) applies to you. EU General Data Protection Regulation (GDPR) is the data privacy and security law that came into effect in May 2018. It requires Organizations that gather and process personal data in the EU […]

The Automate Everything series was written by Rebekah Williamson and Taylon Hammons With Microsoft Forms and Power Automate, you can automate the creation of Teams channels and make life simpler for you and your Teams administrator.  This tutorial guides you through a workflow that captures a new Teams request and sends it for approval. Create your Microsoft […]

Kscope21, ODTUG’s user conference known for providing a rich opportunity for networking and education on Oracle technologies, is just three weeks away, taking place June 21 – July 1. Although the event is virtual, you can expect the same great technical content that ODTUG is famous for including Oracle symposiums, hands-on labs, and 144+ technical […]

The month of May had a plethora of new features announced by Microsoft. In today’s article, we’ll review some of the biggest features and innovations released in Microsoft Teams around meetings, calling, chat and collaboration, security, compliance, and privacy! Let’s get started!  Meeting Updates Dynamic View One of the biggest announcements around Teams meetings involves […]

Held virtually for the second year in a row, PegaWorld iNspire featured keynotes and breakout sessions from Pega leadership, partners, and customers. Attendees learned about key automation trends, as well as Pega innovations, capabilities, and client and partner successes. Watch on-demand versions of PegaWorld iNspire sessions here. In this blog, we’ll highlight the Pega Cloud, […]