As artificial intelligence continues to reshape the digital landscape, organizations are seeking clarity on how to strategically integrate AI into their digital experience platforms (DXPs). In its latest report, The Impact of AI on Digital Experience Platforms, Forrester explores how DXP vendors are embedding AI agents to streamline experience operations and expand toolsets — from copilots […]
Transportation + Logistics
The Intersection of Agile and Accessibility – How Agile Can Drive Systemic Inclusion
Accessibility as Culture Change: How Agile Can Drive Systemic Inclusion Welcome back, equity champions! In our journey so far, we’ve embedded accessibility into stories, sprints, personas, dashboards, and release cycles. But now we zoom out and ask the big question: How does accessibility become not just something we do, but something we believe? It begins […]
Perficient Included Again in IDC Market Glance for Customer Experience Services
Customer experience (CX) continues to be a defining factor in business success. In a digital-first world, even a single poor interaction can drive customers to competitors, contributing to an estimated $1.6 trillion in annual losses in the U.S. alone. On the other hand, exceptional omnichannel experiences build trust, deepen loyalty, and turn customers into lifelong […]
What does SFO have to do with Oracle?
Isn’t SFO an airport? The airport one would travel if the destination is Oracle’s Redwood Shores campus. Widely known as the initialism for the San Francisco International Airport, the answer would be correct if this question were posed in that context. However, in Oracle Fusion, SFO stands for the Supply Chain Financial Orchestration. Based on […]
6 Digital Payment Trends Set to Transform 2025
The rapidly evolving payments industry is driving industry leaders to adapt their strategies in response to emerging trends. As technology advances and consumer expectations shift, staying ahead of these trends is crucial for success. Payments Trend #1: AI-Driven Payment Innovations The landscape of payments and financial services in 2025 will be marked by groundbreaking innovations […]