Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. These methods are very resourceful and beneficial when utilized correctly and tailored specifically to each business. Understanding the technology systems the enable these fulfillment methods are important for […]
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How Processing Returns is Rapidly Evolving
Much has changed in the world of commerce this year due to the COVID-19 pandemic, and retailers have had to adapt quickly to circumstances and shift their business models to thrive, especially with their return processes. Customers can’t shop as they normally would, causing complications for customers who aren’t digitally-savvy with online tools, such as […]
What We Learned From Cyber Week 2020
Over this past year, we have seen a great amount of customer influence introduced and reinforced with our online commerce experiences. Digitalization of online shopping experiences is at the greatest it has ever been, especially the emphasis on creating a safe and exceptional space for customers to shop. I recently participated in IBM’s live webinar […]
Good Customer Service, Does it Create Good Customer Experiences?
Amid the COVID-19 pandemic, businesses have had to transform how they interact and assist their consumers completely. Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. This transition is never the easiest for either party, but businesses must adapt and step up their game when accommodating […]
Make Your Adobe Managed Services Migration a Success
With companies looking to reduce costs and increase agility, many are looking to move their CMS to the cloud. Adobe offers two cloud solutions for Adobe Experience Manager (AEM): Adobe Managed Services (AMS) and AEM Cloud Service. For existing on-premises customers, AMS is a lighter lift as it is closer to on-premise architectures. Is AMS […]
The Sitecore Sessions, Volume 1: Exploring Sitecore 10
Sitecore 10 is here! And with it comes some exciting new features - from improving the content experience to new analytics tools and evolving to a stronger integration with Content Hub. With the release of Sitecore 10, our digital and content strategists at Perficient wanted to dig into the new features. Working with these strategists, Monique Anderson, a Perficient marketing […]
Building Better B2B Commerce Experiences with CPQ
What is CPQ? In the B2B industry, complicated products and a large catalog can make providing a quote a lengthy process, often generating inaccurate product configurations and quotes. The same order may vary in price depending on factors like your relationship with the client, the promotions you’re offering, product bundles, accounts with recurring orders, and […]
3 Ways Retailers Can Remain Agile During Supply Chain Disruption
In the midst of COVID-19, we as individuals are faced with personal challenges, including keeping ourselves and our families safe. For businesses, and especially retailers, the challenges continue as you look to support the struggling economy and maintain sales while in-store traffic is significantly reduced. To remain agile during this time – and during any […]
Welcome to Jockularity
What’s so funny? You may have noticed our blog has a new name–goodbye Brainjuice Box, hello Jockularity! And many of you may be wondering “what’s up with that”? As we’ve grown this blog over the last few years, we’ve come to love this community even more than we thought we could. You’ve been an awesome […]
Welcome to Epijocks
Brainjocks is globally known as a thought leader in content management. We approach CMS differently and our enablement focus is one that we promote on behalf of our customers throughout everything we do, including our technology development. In fact, we’ve been delivering a modularized approach to CMS based on the principles of atomic design for […]
Ascend 2019 Recap – Miami
Ascend takes over Miami Beach Fountainebleu With an all new location this year, Episerver’s Ascend conference was held at the Miami Beach Fountainebleu the 27th-29th of October. Ascend is a three-day event for digital marketers, developers and commerce leaders to share strategies for driving growth through digital innovations. We were proud to kick off their […]
Announcing SCORE for Optimizely Content Cloud!
A Perfect Pairing After more than 10 years as the premier accelerator on the market, we are excited to announce the addition of Episerver/Optimizely to our suite of platforms supported by our patented SCORE™ approach. SCORE is our unique enablement approach to CMS that represents all the principles on how to deliver CMS effectively. These […]