In a world where over 2.5 quintillion bytes of data is created each day, having a tool to help deliver information to users efficiently is important. Cognitive agents are a tool that can improve user experience for both advisors and customers alike. This self-service technology is capable of understanding human language to provide accurate information […]
Blogs from this Author
AI-Powered Search at Coveo Impact 2019
Coveo Impact is where customers and partners come together to share and learn how AI-powered search provides real business value. This year the cognitive search-focused conference will be held in San Francisco May 22-24, 2019. The Coveo Impact 2019 agenda is packed full of educational sessions that focus on how to improve relevance to support […]
Chief AI Strategist Weighs in on 5 Best AI Practices
Two of our leading subject-matter experts Christine Livingston, AI Center of Excellence Director and Chief AI Strategist, and Jim Hertzfeld, Digital Chief Strategist and principal of Perficient Digital’s Strategy & Innovation team, recently shared their expertise with eMarketer to weigh in on five best practices marketers and advertisers can follow for AI implementation and machine learning […]
Cognos Analytics 11.1 and AI Empowers You
By now, we all know that we’ll never be able to analyze the massive amount of data that continues to grow without proper tools. So we need analytics that go further than reporting what happened and help us understand why it happened. That’s why IBM has created analytics tools that instantly transform your data into […]
Facial Recognition Enhances Customer Experience
Facial recognition technology is quickly advancing and going beyond the ever-popular security use cases. Now retailers can use it to deliver an omnichannel shopping experience. This is significant considering a 2018 Customer Experience/Unified Commerce Survey of top North American retailers found that 73% of customers expect order tracking across all touch points, but only 7% […]
Intelligence Everywhere with Perficient and MicroStrategy
Our MicroStrategy practice has been working diligently for 14 years to help customers maximize their business intelligence investments and our efforts are showing. We’ve recently garnered the MicroStrategy 2019 North America Partner of the Year award as well as praise from the platform’s CEO for our expertise and impact on our customers. The Perficient team […]
MicroStrategy World Customer Sessions You Don’t Want to Miss
The MicroStrategy World 2019 agenda is out and it’s time to start planning your conference schedule (it’s easy with the MicroStrategy mobile app). Among the many can’t-miss sessions, there are two customer sessions you should make time for: AllianceBernstein and UBS. These two key customers will share the innovative ways they have transformed their organizations […]
Join Our 4 Can’t-Miss Sessions at MicroStrategy World
MicroStrategy World is around the corner, happening February 4-6th in Phoenix. With the recent release of MicroStrategy 2019 and O365 integration, it will be an exciting education-packed week! Perficient is proud to be a Gold sponsor of the event. We’ll be exhibiting at booth #300 in the expo hall where our experts will be onsite […]
5 Takeaways to Improve AI Adoption in 2019
Perficient’s Nico Frantzen, Senior Technical Architect for AI solutions, sat down with IBM’s cloud team for a podcast to discuss AI solutions and what you can do for successful AI adoption. Here are five takeaways that you can apply to your enterprise adoption in 2019. 1. You don’t need large amounts of data to start […]
Refine Your Enterprise’s Approach to AI in 2019
2019 is the year to stop letting obstacles get in the way of enterprise AI adoption. Of course implementing AI tech comes with its challenges, but addressing two big obstacles may be the key to success. According to our AI expert, practice director and chief strategist Christine Livingston, these obstacles are perception and data. And […]
Augmented Analytics with MicroStrategy at #GartnerSYM 2018
Business intelligence (BI) helps organizations transform their data into actionable intelligence and make smarter business decisions. But according to one Gartner survey, only about 30 percent of employees are using analytics. So how can enterprises increase adoption? Augmented analytics may be the answer. What is Augmented Analytics? The volume, variety and veracity of big data […]
Transform Customer Service with Watson Assistant
Millennials have become the largest group of consumers in the United States. And organizations should take note. This shift has introduced the consumer market with a generation of people who are more digitally connected and more demanding than ever. Consumers expect an unprecedented level of 24x7x365 customer service and many enterprises are failing to meet […]