Creating a great customer experience is top of mind for leaders. When it comes to investing, there is a large variety of platforms. Unfortunately, while options are abundant, budgets are not. Nonetheless, an emphasis on the digital experience is still required to enhance the customer’s journey, which has shifted in recent years. In fact, Forbes […]
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How Smart Content Meets Smart Systems
Your customer is as unique as your business. As such, curating unique content for each person and each of their preferred experiences can be a real struggle. This is especially true considering the potentially hundreds of digital assets you have to sift through. You need a content management system that is on the same level […]
Take Your Intranet to Court
A great customer experience (CX) doesn’t necessarily begin with your customer-facing website. More and more companies today are shifting their focus and evaluating all that goes into a great CX. If you take a step back and think about what’s critical to delivering a top-notch customer experience, the employee experience and similarly, employee engagement, are […]
Level Up Your B2B Commerce Platform
Most people know how to sell to the customer – utilize marketing channels, social media, web ads, and more to bring your product to the consumer in an almost completely anonymous interaction. The same cannot be said for the B2B seller. Businesses want to know who they are working with and receive a personalized experience […]
Perficient Digital Wins Gold dotCOMM Award for Cyber Security Site
Perficient Digital prides itself on producing exceptional work that transforms clients’ digital platforms. Together with a leading cybersecurity company, Symantec, we worked on the design and development of Support.Symantec.com which earned a gold dotCOMM award. Our submission included in-depth content and design strategy, along with consultation from our artificial intelligence (AI) team. As Symantec’s award-winning […]
Liferay DXP 7.2 Transforms and Personalizes the Platform
Liferay DXP was created with all stakeholders and touchpoints in mind, creating a scalable platform to ensure brand consistency that is easily customizable for developers, marketers, and designers alike. On June 4, 2019, Liferay launched Liferay DXP 7.2 and Liferay Commerce 2.0. The two systems now integrate with one another, thus optimizing the customer experience […]