Digital transformation initiatives should also consider the maturity, limitations, and appropriateness of artificial intelligence, machine learning, and robotics technologies. Again, look to other industries for insight. If you believe the automotive pundits, fully autonomous, driverless cars are only months away. Google and Tesla told us they would have fully autonomous cars by 2018; GM planned […]
Posts Tagged ‘machine learning’
How the IoT will Impact Healthcare
Let’s be honest, when it comes to our health we all want prompt and personal care. As a patient, we want the cost to be low, and the feeling of empowerment to be prevalent throughout the experience. Our world is becoming increasingly connected through the development of technology. With these extensive levels of connectivity, the […]
Hang Up on IVR and Switch to a Cognitive Virtual Agent
If your call center is still relying on an interactive voice response (IVR) system, then you may not be delivering the customer service your consumers expect (Millennials in particular). Customers are becoming more digitally connected than ever. And with this hyper-connectivity comes their demand for unprecedented levels of 24x7x365 customer service. Customers want to engage […]
Are You Valuing Data as an Asset on Your Balance Sheet?
The average age of a company listed on the S&P 500 has fallen from almost 60 years old in the 1950s to less than 20 years old today. Innovative companies that are willing to embrace transformative technologies make the list today, while businesses that are hesitant to embrace change risk becoming obsolete. Thriving companies, innovators, […]
Checking in on Artificial Intelligence Trends in 2018
It’s just past mid-year 2018. Back in December 2017 and January 2018, many pundits were making their annual predictions about artificial intelligence. In fact, my colleague Michael Porter wrote about AI predictions earlier this year. Rarely do I notice anybody checking in on those predictions to see whether they are reality or not. So I […]
Business Analytics with AI, ML and Blockchain
Artificial Intelligence is already being used to conextualize data and significantly reduce efforts to transform data sets for better insights. Adaptive intelligence is being infused into cloud applications by vendors like Oracle to drive data-driven intelligence based on Machine Learning algorithms at vastly increased Speeds. To quote Angela Zutavern, coauthor of The Mathematical Corporation “We […]
3 Easy Ways to do ML with Oracle Analytics Cloud
Over the past couple years several Machine Learning (ML) capabilities have made their way into Oracle Analytics Cloud (OAC). If you are using OBIEE or OAC and wanting to apply ML to your data, there is no need to look for an additional software to do that. There are several ways in which ML capabilities […]
Cloud Transcends Tech – New Strategy and Business Model for CEOs
Cloud adoption will need to be part of a key strategy for CEOs that are looking to grow revenue Q/Q, Y/Y, while cutting costs and taking the market share from their competitors. Kicking off the Modern Finance Experience 2018, Mark Hurd, CEO of Oracle hammered home as to why Cloud is not just a modern […]
Executive Introduction to Machine Learning – How To Make Predictions
In my previous article (see Executive Introduction to Machine Learning), I provided a concise, jargon-free introduction to what is machine learning. I basically described it as four steps: 1) Take data in; 2) Run it through an algorithm to make a prediction; 3) help the machine learn to make better predictions; 4) predict something based […]
How Data is the Heart of Adobe Experience Cloud
How do we capture the essence of the Adobe Experience Cloud? This question is what Adobe’s Jim Rivera and Klaasjan Tukker, both directors of product management, looked to accomplish in a recent 2018 Adobe Summit session. Where do we start? Everything starts with the Adobe Cloud Platform (ACP): in short, this is where data is […]
Data Science in the Adobe Cloud Platform
Dave Bilbrough spoke to partners at the 2018 Adobe Summit about how Adobe has been transforming experience through the use of enterprise big data within the Adobe cloud platform. As machine learning and artificial intelligence continue to evolve and shape customer experience, leveraging Adobe Cloud Platform to author, import or use pre-built intelligent services based […]
Executive Introduction to Machine Learning
In a recent post, Michael Porter asked “What Does AI Have To Do With Strategy?” In discussing the transformational nature of AI, he suggested the very first question you should ask is, “What is AI and Machine Learning?” Lately, I’ve been doing a lot of research into machine learning to understand the concepts and deep […]