Previously, I discussed the value of enterprise search for payors and providers. The next blog in the series analyzes how to take the enterprise search experience to the next level. Yes, it is still important to pay attention to all the excellent information available concerning user-interface (UI) design and best practices for consumer experience. Ease […]
Posts Tagged ‘Enterprise Search’
[Guide] The Value of Enterprise Search for Payers and Providers
There is no denying that user-friendly enterprise search tools are key to customer satisfaction. But in healthcare, making the right choice in your digital search strategy can be challenging, given the wide range and complexity of search solutions in the marketplace. When evaluating solutions, it’s important to keep the focus on the voice of the […]
Perficient Wins 2019 Coveo Accelerator Award at Coveo Impact
Day one of Coveo Impact 2019 in San Francisco was brought to a close with the Coveo Community Awards this evening. These awards celebrate customers and partners that are progressing through the Coveo Relevancy Maturity Model and demonstrate a real commitment to leveraging the platform. As a Coveo Platinum Partner, Perficient is proud to be […]
AI-Powered Search at Coveo Impact 2019
Coveo Impact is where customers and partners come together to share and learn how AI-powered search provides real business value. This year the cognitive search-focused conference will be held in San Francisco May 22-24, 2019. The Coveo Impact 2019 agenda is packed full of educational sessions that focus on how to improve relevance to support […]
GSA Replacement Contenders Have Ignored This Key Use Case
When Google announced the end of the Google Search Appliance (GSA), the other major players in the space rapidly put together their messaging on why their product was the perfect replacement for the GSA. They espoused their cognitive search, machine learning, 360-degree view UIs, etc. The competitive landscape has focused on the large enterprise search […]
5 Things You Can’t Overlook in an Enterprise Search Migration
Last month I wrote a blog, “7 Tips to Prep for a GSA Sunset”. I had several people reach out and suggest the need for a follow-up article covering areas of focus during an enterprise search migration. After giving it some thought, I came up with a list of less obvious considerations that can make […]
7 Tips to Prep for a Google Search Appliance (GSA) Sunset
After much back and forth, it seems like the end-of-life for the Google Search Appliance (GSA) will be the end of 2018. Most GSA users have adopted a “plug, play and walk-away” approach for far too long. The GSA will not continue functioning as an unsupported appliance. It will turn off like a light switch […]
[Guide] 4 Pillars to AI-Powered Search in the Digital Workplace
Modern, digitally connected employees expect their workplace to deliver the same level of technological sophistication that they experience as customers. They want the latest collaboration and communication tools that are fast, intuitive, and mobile-friendly. The days of static intranets for knowledge share are gone; today’s employees demand information at their fingertips anytime and anyplace. Yet, […]
Coveo Named a Leader in Gartner MQ for Insight Engines
Research firm Gartner has given Coveo its highest placement in the 2017 Magic Quadrant for Insight Engines – ranking the enterprise search organization well ahead of its competitors in both “Ability to Execute” and “Completeness of Vision.” Gartner analyzed 13 enterprise search engines for the 2017 Magic Quadrant for Insight Engines. The firm defines “insight […]
[Video] Exploring the Coveo for Salesforce Express Edition
Enterprise Search Trends to Watch The enterprise search market is changing as technology providers take advantage of emerging data-related capabilities, such as predictive analytics, machine learning, and artificial intelligence (AI), and build them into their cloud-based enterprise search solutions. AI-powered search opens up a world of possibilities to modernize the search experience for end users, helps a workforce be more […]
Year in Review: Your Favorite Digital Experience Posts of 2016
As 2016 draws to a close, it’s time to reflect on all that happened with Digital Experience Platforms. Let’s recap the most-read posts for the year: 10 | (Re)defining Enterprise Search Enterprise Search is transitioning to something more broad and powerful. It now means reducing friction in your business operations. 9 | Google Search Appliance […]