St. Louis-based Buckingham Strategic Wealth is a growing organization of advisors, financial specialists, and national thought leaders in the wealth management industry. While they spend time focused on being the trusted advisors for everything financial for their clients, they turned to Perficient for help with their technology environment. The Challenge CRM adoption was lower than anticipated due to system […]
Technical
New Voice Features in Microsoft Teams – December 2018
Happy Holidays! Microsoft has us all on their “nice list” and as a result they have left some gifts under the tree! Those gifts being some exciting new updates for Microsoft Teams! So, without wasting anymore time, let’s get to unwrapping these gifts! New Voice Features! For those of you moving from a legacy PBX […]
Oracle BI vs Tableau vs Microsoft BI
Introduction OBIEE: Oracle Business Intelligence Enterprise Edition Plus, also termed as theOBI EE Plus, is Oracle Corporation’s set of business intelligence tools consisting of former Siebel Systems business intelligence and Hyperion Solutions business intelligence offerings. Tableau: Tableau Software is a software that produces interactive data visualization products focused on business intelligence. MSBI (SSRS): This powerful suite is […]
Teams Adoption Hub – Deep Dive –Part 4 (Scale)
Welcome back to the final phase in your Teams Adoption! In this last phase we’ll be bringing everything you’ve learned thus far and apply it to support the broad scale enablement of Teams into your organization! In order to do this properly, you should follow these steps: Define outcomes and successes Optimize feedback and reporting […]
Governance in Healthcare: Growing Adoption of the Cloud
The cloud is here to stay. The benefits and value of cloud applications and storage cannot be ignored. That said, this existence of information, content, and knowledge beyond an organization’s traditional on-premises data stores presents special challenges to the governance program. Using external sources for information creates a lack of direct control and also challenges […]
An Introduction to Sitecore 9 Forms: Creating Forms and Adding to Existing Pages
Welcome to the first installment of the Sitecore 9 Forms series. This series of articles will cover the use and customization of the new Forms module. We’ll begin with the basics and review how to create a form and add it to an existing page.
Configuring Windows Services for OBIEE 11g
Introduction When Oracle Business Intelligence is started, few services will start. These are Node Manager, Admin Server, Managed Server. Starting all these services require manual effort. So these components will start once the server is restarted by a Developer or Admin person. To overcome this dependency on manual intervention, all the OBIEE services are created […]
Multisite configuration management with an Enterprise Accelerator
Managing your multisite configuration takes a special touch. Building a tenant-agnostic strategy for components and functions is key to ensuring you have an Enterprise layer that is flexible and efficient.
Teams Adoption Hub – Deep Dive — Part 3 (Experiment)
Welcome back! In the last blog article of this series we discussed how to get started with your Microsoft Teams adoption phase which included gathering your team, setting up your team, and starting to use Teams. In this article we’ll be discussing the experimentation of using Microsoft Teams. As a best practice, Microsoft recommends that […]
Automation Tools Enhance Cloud Outcomes
We have been working with many different technologies in the cloud space over the last few years. Each technology brings it’s own set of challenges and outcomes. One set of technologies that has already delivered significant outcomes are automation tools. If you think about it cloud technology is based on the use of automation tools. […]
Top 5 Benefits of Twilio Flex Customer Contact Centers
During Twilio’s Signal developer conference in October, the company announced the general availability of Twilio Flex. Flex is the first fully programmable cloud contact center platform. Largely touted as a platform for innovation in customer service, Flex offers total control to change any layer of the contact center stack and deliver it with the speed […]
How to Account for Project Revenue and Invoices in Oracle Cloud PPM
When generating revenue and invoices from Projects in Oracle Cloud PPM, revenue is transferred to the general ledger, but, the invoice information is sent to receivables. This might cause issues in accounting if not paying attention during configuration. We will look at how we got here. In most cases, setup is a straight forward SLA […]