When generating revenue and invoices from Projects in Oracle Cloud PPM, revenue is transferred to the general ledger, but, the invoice information is sent to receivables. This might cause issues in accounting if not paying attention during configuration. We will look at how we got here. In most cases, setup is a straight forward SLA […]
Integration + IT Modernization
Governance in Healthcare: Big Data is Table Stakes
Big data itself does not alter the approach to governance nor its framework. And big data isn’t just about data – it’s also concerned with managing and governing vast amounts of content of varying types such as video, images, voice, etc. Accountabilities and decision rights still need to be assigned; clear rules, processes, controls still […]
Teams Adoption Hub – Deep Dive — Part 2 (Start)
Welcome back! In Part 1 of this series we discussed an overview of what the new Teams Adoption Hub was and how the hub is broken down into three different adoption phases: Start Experiment Scale Of those three adoption phases mentioned above, today we’ll be focusing on adoption phase 1 (Start), which includes gathering your […]
OBIEE 12.2.1.2.0 Installation and Configuration (Win 2012R2)
System Requirements The system requirements for Oracle BI Applications installation: Oracle Fusion Middleware requires a minimum 1-GHz CPU Windows minimum physical memory required – 4 GB. Windows minimum available memory required – 8 GB. Additional System Requirements and Supported Platforms for Oracle Business Intelligence EE Release 12.2.1 can be found in Oracle Fusion Middleware 12c (12.2.1.0.0) […]
Meet Perficient’s Chief Strategists: Eric Roch
Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. Earlier this year, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights […]
Teams Adoption Hub – Deep Dive — Part 1 (Overview)
Hot off the presses! Microsoft just released a new Teams Adoption Hub which basically simplifies your deployment and adoption process for Microsoft Teams as well as other Office 365 workloads! If you were unable to check out some of the content from Ignite, they actually covered a session about the Office 365 adoption framework in which they […]
Using AWS to Host a Custom Agent Console part 2
In a previous blog post we looked at the steps necessary to set up a custom agent console. We walked through uploading a page to S3 and configuring a CloudFront distribution which can be whitelisted and then used with Amazon Connect. To keep things simple we didn’t dive into CloudFront settings, many of which can […]
Trust Must Be Earned at Every Point During the Client Experience
Whether you think Facebook users don’t understand what information of theirs is subject to disclosure (user’s fault) or Facebook needs to provide more education and acknowledgement of risk to its users (Facebook’s fault), no one can argue it’s been a rocky year for the company as it works to regain user trust. In the rush […]
Piloting Microsoft Teams – Skype for Business to Teams journey
Many organizations are now trying to adopt Teams at a rapid pace. However, adopting a new product like Teams alongside Skype for Business is no easy task and can create confusion if not implemented properly. My intention with this article is to discuss how to properly pilot Teams for your organization so you can test […]
New administrator capabilities in Microsoft Teams! – Nov. 2018
November has been a great month for our administrators in Teams because Microsoft has recently expanded the administrative capabilities! In order for your organization to have a great experience with Teams you need to ensure your administrators are well equipped with good governance capabilities. With that said, let’s go over what has recently been added […]
Voice Quality in Microsoft Teams – Why you should care! — Part 2
Last time we discussed the planning phase for your network. In this article we’ll be continuing with the subject of your network but instead we will be focusing on the monitoring of your network and what services Microsoft provides so you can ensure your network is running smoothly and your end users are having an […]
Voice quality in Microsoft Teams – Why you should care! — Part 1
Voice quality is surprisingly something that is often overlooked when an organization wants to move their voice infrastructure to the cloud. I’ve worked for multiple customers over the past two years where some have been well equipped to handle the media traffic whereas others were missing some of the vital pieces that proved to be […]