Strategy and Transformation

Understanding the customer journey – and your internal team’s journey – is critical in B2B industries like manufacturing and distribution. The buyer is one of the most common personas in the digital commerce journey. His primary role is to purchase the products he is told to purchase or is responsible for. It’s not unusual to […]

In our previous blog, we provided a macro overview of the guide-to-blog series, Taking the Next Step Towards Supply Chain 4.0. In this blog, we’ll discuss the actual transition process and pinpoint concerns that will likely manifest along the way in the supply chain 4.0 journey. Industry 4.0 Overview Any introduction to supply chain 4.0 […]

Business leaders feel increasing pressure to drive innovation. Digital trends, escalating customer expectations, and the rise of startups born in the cloud are among the reasons. No industry is immune to these dynamics. Businesses must evolve to succeed, which is why so many organizations opt for digital transformation. Cloud technologies fuel an increasing amount of […]

This is the next installment in a series of blogs on the subject of cloud transformation. In general, a center of excellence (CoE) is a team of experts whose mission is to provide the organization best practices, guidance, and governance around a specific practice field. Establishing a CoE is often a first step to introduce […]

Magento Page Builder is one of the new functionalities included in the most recent release of Magento 2.3.1. Designed to increase the capabilities of eCommerce platform administrators and streamline page creation, this new program allows users to design and develop pages without extensive knowledge of HTML and CSS. The module itself was designed to be […]

In this blog series, I examine how change management can and should pay for your next project. Previously, my post analyzed the demand for value. In this post I explore why some organizations don’t immediately realize the value of a business transformation. A Harvard Business Review article found that companies get only 63% of the […]

The following blog comes from an interview with Perficient’s Principal of Cloud Consulting, Joel Thimsen, and is part of a series on cloud trends with experts from within Perficient. It was just six years ago that containers truly came to the attention of the business world with Docker. Now the use of containers is widespread, […]

Personalized order orchestration services have organizations re-examining the fulfillment cycle, and it’s imperative to be agile in supporting both B2C and B2B customers and their expectations. An order management (OM) solution can help you deliver that exceptional experience, improve internal performance, and streamline processes to be more efficient. Streamlined for Synergy The OM system is […]

Understanding the customer journey – and your internal team’s journey – is critical in B2B industries like manufacturing and distribution. One of the most important roles in the B2B buying process is a researcher. This person understands their business, and is looking for a solution to a specific problem. The researcher is the subject matter […]

I’ll start this by saying imagination is easy, execution is difficult. Having worked with and observed Adobe Managed Services (AMS), it’s pretty clear that Adobe has a particular customer need in mind. Based on my experience, I’ve brainstormed a few recommendations for Adobe Managed Services that would help meet the needs of all customers. Adobe’s […]

In the last thirty years, the logistics space has undergone massive changes. This is largely due to the industry shifting and embracing technology advancements with companies vying to remain competitive in the marketplace. The emergence of robotics and advanced analytics has enabled the supply chain sector to become more efficient and accurate. Solutions such as […]

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. When you hear “digital responsibility” what comes to mind? If your company thinks […]