Organizational Change Management

Even highly capable teams with solid plans can fall into the same ol’ traps. It’s not really our fault, human biases are hardwired into all of us. Awareness helps, but under pressure and tight deadlines, it’s tough to recognize these mental pitfalls in the moment. Seven Common Human Bias Problem Areas Optimism Bias – Wanting […]

Building on my last post about Delighting the Customer, let’s dive into how to respond to client feedback. A strong feedback loop is mission critical. To keep your client relationships at their best, you need to know what they are thinking. Soliciting Formal Feedback You need to be intentional about requesting feedback regularly and systematically. […]

The Future of Work: Letting AI Handle Responsibility While Humans Maintain Accountability   In today’s rapidly evolving technological landscape, we’re witnessing a fundamental shift in how we conceptualize the division of labor between artificial intelligence and human workers. Rather than viewing AI as simply another tool in our arsenal, forward-thinking organizations are reconsidering the entire […]

My dad generally does not have a very strong opinion about anything. His best reaction was when we went to see the Taj Mahal in Agra, India and he said … “it’s good”. Not someone who will applaud anything vociferously. When he heard about the whole manifestation spiel from my sister, he recommended us to […]

In the last decade, “delighting the customer” has been quite popular in digital marketing. Clients have focused on user experience both online and offline. A delighted customer becomes loyal with brand affinity and drives long-term growth through positive word-of-mouth. At Perficient, we manage two levels of delight: our clients and their customers. By delighting their […]

As I gear up for my presentation at the Adobe Summit this March, I’ve been reflecting on the transformative potential of a well-executed content supply chain—and the hurdles large organizations face in making it a reality. And since it is Summit, I will obviously be referencing tools like Adobe GenStudio, Adobe Workfront, AEM Sites, and […]

It’s truly an exciting and proud moment for our QA India Practice, as we have achieved an incredible milestone: a 50/50 gender ratio by the end of 2024. While we continue to stand out with many QA achievements, we mark gender parity as our long-term goal. This progress in gender ratio sets a benchmark for […]

It’s difficult, in the consulting services industry, to explain the requirement for existence of a core thought leadership group to augment the sales and marketing teams that are tasked with collection of logos. In today’s hypercompetitive and fast evolving marketplace, the lines between thought leadership and sales are increasingly intertwined… Thought leadership, when done right, […]

The healthcare industry stands at a transformative crossroads with generative AI (GenAI) poised to revolutionize care delivery, operational efficiency, and patient outcomes. Recent MIT Technology Review research indicates that while 88% of organizations are using or experimenting with GenAI, healthcare organizations face unique challenges in implementation. Let’s explore a comprehensive approach to successful GenAI adoption […]

The emotional finale is here! Don’t worry, this isn’t about curling up in a ball and crying – we’ve already done that. This final installment of my series on project estimating is all about navigating the emotions of everyone involved and trying to avoid frustration. If you’ve been following this blog series on project estimations, […]

The pandemic accelerated the adoption of remote work in the technology sector, especially in software consulting firms. However, now that the situation has changed, what is the most suitable work model for this sector that promotes employee well-being? The Hybrid Model: A Customized Solution for Software Consulting Firms A recent Gartner study: Future of Work […]

In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty! Think of these as the gremlins of project planning – they are full of secrets and laugh along the way as they trip you up. If you’ve read my other blog posts, you’ll […]