During Microsoft’s recent third quarter earnings call, CEO Satya Nadella called the company “a clear leader in cloud security,” while reporting 58% growth in commercial cloud sales. Total sales during Q3 increased by 15.5% to $26.82 billion. Perficient’s chairman and CEO, Jeff Davis, told CRN that our cloud growth has been in line with Microsoft’s, […]
Digital Transformation
Key Strategic Initiatives in the Airline Industry
If you listen closely to industry executives, you’ll note that many of them typically hone in on several key strategic initiatives. Naturally, there’s a crossover between them, and each one can affect the other. Operational performance or operational reliability is one. Customer satisfaction, customer loyalty, or brand strength is another. Last but not least are […]
Einstein, Lightning & More in the Sales Cloud Summer ’18 Release
The Salesforce Summer ’18 Release promised a focus on delivering “more personalized and integrated customer journeys while enabling your team to work smarter with new levels of data insights across your Salesforce Org.” Let’s see what’s new! What’s New in Salesforce Sales Cloud in Summer ’18 For the Salesforce Service Cloud, this means the introduction of many […]
[Guide] 2018 State of the Car Rental Industry
Everyone in business knows: if you’re too late to the game, your competitors can overstep your position and take away market share. But it can be incredibly challenging to determine the right time to pivot and focus on the trends that may completely transform an industry. Enterprise Holdings, Hertz Global Holdings, Avis Budget Group and […]
MarTech: 5 Disruptions Happening to Marketing
What trends do you think are disrupting marketing right now? GDPR? Advertising overload? Privacy concerns with Facebook? While those are certainly disrupting, at the MarTech West conference Scott Brinker spoke about the five disruptions he sees. He started by talking about all the hype going on with marketing technology. AI, AR, ChatBots, Bots, and many […]
[Guide] 2018 State of the Airline Industry
The airline industry is scrutinized by passengers and analysts alike, mostly for two reasons. One, many people take one or more flights a year and have personal experiences that leave lasting impressions. Two, the industry’s economic impact is unprecedented. According to the Federal Aviation Administration (FAA), “Aviation accounts for more than 5% of our [United […]
[Guide] 2018 State of the Insurance Industry
Creating value for customers, employees, partners, and shareholders has always been the core objective of insurance companies. Today, the only difference is that stakeholder expectations are evolving faster because of technical innovation. While expectations are increasing, it is becoming more challenging to establish and retain relationships, and grow at more profitable levels. Our new guide […]
Perficient’s Award-Winning Partnership with Salesforce
Take a closer look at Perficient’s award-winning partnership with Salesforce. We have implemented more than 3,000 Salesforce solutions that empower businesses to become more responsive, efficient, and relevant. Whether you’re looking to drive efficiency, insight, reliability, simplicity, scale, or collaboration, we’ll unlock the right Salesforce solution for you. 2016 Salesforce Partner Innovation Award The 2016 […]
The 2018 MarTech Landscape is Here
Today at the MarTech West conference in San Jose, Scott Brinker and team unveiled the 2018 MarTech Landscape chart. Scott has produced The Marketing Technology Landscape chart since 2011. The chart shows all the companies in the MarTech landscape grouped over many categories, such as Advertising & Promotion, Content & Experience, etc. While the chart […]
Join Me at My Speaking Sessions at MuleSoft Connect 2018
I’m speaking at MuleSoft CONNECT, May 8 – 10 in San Jose, CA. Join me at the premier conference for digital business, where CIOs, IT leaders and developers come together to exchange ideas and pragmatic insights on driving business transformation! www.connect.mulesoft.com/2018 If you plan to come speaking sessions, please note the time just got updated! I […]
Perficient Detroit Hosts April Atlassian User Group
For those in the Detroit area, the Perficient office in Livonia is hosting the SouthEast Michigan Atlassian User Group (AUG) on April 24th. The SouthEast Michigan AUG meets the last Tuesday of every other month for the 2018 year. The AUG commonly meets in the Livonia/Detroit Perficient office for the Tuesday evening event, followed by […]
Extreme Customer Experience Makeover
Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers. In 2017, we compiled the top 10 trends leaders needed to know when it came to their digital transformation journey. In this 10-week […]