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Enhancing the Twilio Flex Experience with Segment

Customers want to interact with a website that adapts to their needs, and as a result, the key segments of the modern customer digital experience are personalization and convenience. Customers not only expect the ability to make purchases or leave comments, but they also expect those interactions to be saved for the purpose of updated […]

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In-Depth understanding of client side script on Model Driven App and Dynamics 365

In this Power Platform article, we’ll look at how to add client-side scripting to a Model Driven App. Read on to learn how to use a client-side script in Model-driven or Dynamics 365 Forms, as well as what methods and collections are available. I’ll attempt to answer as many questions as possible in order to […]

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Spark optimization techniques

Spark has been referred to as a “general purpose distributed data processing engine” and “a lightning fast unified analytics engine”. With its simple APIs, it simplifies the lives of developers and programmers. It is capable of handling upto petabytes of data and manages thousands of virtual or physical machines all at once. The Apache Spark […]

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How To Create Reports Using SQL Server Reporting Service(SSRS)

  SQL Server Reporting Services (SSRS) is a SQL Server subsystem that enables the creation of graphical, Mobile and printed reports using SQL Server and other data sources. It is part of Microsoft SQL Server Services suite. SQL Server is a relational database management system (RDBMS) that supports transaction processing, business intelligence and analytics applications. […]

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Monolith to Serverless in 10 Minutes

The web-based Application Programming Interface (API) concept has been around since the ’90s. Due to the need to maintain and grow business, there are now centuries worth of existing code, most of which we define today as monolithic. The thought of change for many companies is daunting at best, if not inconceivable. There are countless […]

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Working with different data formats in PySpark

Apache spark supports many different data formats like Parquet, JSON, CSV, SQL, NoSQL data sources, and plain text files. Generally, we can classify these data formats into three categories: structured, semi-structured, and unstructured data.   Let’s have a brief about each data format: Structured data: An Structured data set is a set of data Data […]

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Incoming Call/SMS/Chat Ringer Plugin for Twilio Flex

There are many reasons you might want to play a sound in the Flex UI (User Interface). For example: Ringing to indicate an incoming call task and alert the agent Sound notifications for new chat messages to alert an agent who may be handling multiple chats simultaneously Sound to indicate that participants have joined or […]

Contact Lens for Amazon Connect: Real-Time Use Cases and Rules

In today’s blog post, I will walk you through a way in which Contact Lens can enhance your contact center: Amazon Connect Rules! What Are Amazon Connect Rules? As described in the Amazon Connect administrator guide, Amazon Connect Rules allow you to set up actions that are triggered based on conditions. When used in combination […]

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Power Platform Dataflow : A Powerful Integration Tool

The following is the first in a series of blogs on Power Platform Dataflow.  ETL, Data Integration, and Data preparations are the backbone of any business application. Enterprises today generate a massive amount of data in their day-to-day operation. Moreover, this data is messy and comes from different sources and locations, each with its unique […]

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Client-side scripting with Formcontext UI Object on Model Driven App (Dynamics 365 )

This article will look at the implementation of client side scripts on Microsoft Dynamics 365 using a model-driven approach, which provides additional benefits on the UI level and allows us to easily access Form UI properties such as tabs, sections, fields and access, security role, complex validations and so on. So, here in Dynamics 365, […]

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Handling ever changing source schema issues using Python and Snowflake

The problem statement: An organization having a lot of FMCG products, conducts campaigns in various cities across India. The main aim of this campaign is to promote the products and collect feedback from the customers both existing and prospective ones. The data is collected in excel files and loaded to a centralized location in the […]

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How to implement incremental loading in Snowflake using Stream and Merge

Snowflake is Cloud hosted relational database used to create Datawarehouse on demand. Data in the data warehouse can be loaded as full load or incremental load. The full load is a process of deleting whole existing data and reloading it again. Full loads are time and resource-consuming tasks compared to incremental loads that only load […]

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