Customer Experience + Design

The digital world today is filled with hackers, cyberpunks, and data crackers. Data security and integrity is a major concern. We want to keep our data safe as possible to protect it from attackers, which makes managing data so important and time-consuming. We want a simple solution to use power to withstand attacks. An ansible […]

We’re excited to announce that the work for our client, a private nonprofit, won a silver award at the 2020 Horizon Interactive Award competition. This competition recognizes the best websites, videos, online advertising, print media, and mobile applications from around the world. The competition’s panel of judges includes diverse industry professionals with multimedia, graphic design, marketing, and advertising backgrounds.   Awarding Some of the Best Work  We […]

Product owners love the flexibility and short lead time of being Agile. At the same time, it can be difficult for management to adopt. Without a determinant understanding of the final product, there’s a struggle to estimate the total cost and rein in scope.  You could mark work as done within a sprint but the […]

SharePoint’s modern user interface (UI) provides web parts and a user-friendly experience. My favorite feature is the quick link web part, which is very easy to learn and adapt to. In this blog, I will demonstrate how you can design your SharePoint page using a quick links web part with two different methods. We can […]

In this series, Eric Enge and Duane Forrester, VP of Industry Insights at Yext, have demonstrated why and how user intent impacts search. So, what should you do to ensure success? How and what should you prioritize? Eric and Duane walk through how to identify if you’re providing a great customer and user experience today […]

Our product information management (PIM) experts at Perficient are dedicated to enhancing your commerce strategy by leveraging your data to produce quality product content for your users. To continuously deliver on this promise, we’re excited to announce not one, but two resources to assist your PIM strategy, our State of Product Information Analysis Assessment, and […]

The purpose of SharePoint is to store and share content so that multiple users can simultaneously manage, access, and collaborate on documents, tasks, and related resources in one place. SharePoint supports two user interface (UI) designs — the “classic” experience and the “modern” experience. Understanding the Key Differences Between These Experiences The Classic The classic […]

This past year has completely changed the way consumers shop for products. One of the most popular buying habits is engaging in other is online shopping, which has increased by 44% just in the last year due to COVID-19. Forty-five percent of consumers used home delivery this year and over 90%  utilized buy online, pick-up […]

Does your website have the proper contrast ratio? The contrast ratio is the property of a web display and the ratio of the luminance of the brightest shade to the darkest shade that the system produces. A high contrast ratio is desired, and having the proper contrast ratio for all users, including those with disabilities, […]

Keyboards and screen readers are both useful and robust forms of technology used to navigate webpages and apps, giving web users the capability to navigate digital experiences and interact with content that would otherwise be inaccessible to them. Keyboard and Screen Readers – Not All Users Are the Same It’s often assumed that web users […]

It’s long known that good accessibility is good for search engine optimization (SEO). However, most people think of this connection as being specific to implementing alt attributes on their images when the truth is far more involved and complex. In fact, a core measure of the quality of a website and its content is how […]

Commerce is constantly evolving, and after the unprecedented COVID-19 crisis, B2B manufacturers are looking for ways to differentiate from the competition and reach customers with a unique competitive advantage. Manufacturers have started to look within their own organizations to determine what opportunities are available to enhance the customer experience and successfully drive business, and many […]