Experience Management

Adobe’s recent release of AEM as a Cloud Service has inspired a ton of questions as we start to explore the platform. One of the first questions I have is: how different is this than AEM 6.5? Not a Simple Answer Before we can answer that question, you need to consider how AEM as a […]

Adobe’s acquisition of Marketo brings exciting opportunities to extend Adobe’s considerable marketing capabilities with a tightly integrated B2B and ABM solution. As a leading partner of both Adobe and Marketo, Perficient is leading the push to integrate these solutions. One of the main integration points between AEM and Marketo is via Marketo’s JavaScript forms. We built […]

Yesterday, Cedric Huesler, the Director of Product Management at Adobe started a Twitter thread on AEM as a Cloud Service. I have a number of burning questions about AEM as a Cloud Service, so I figured I’d take Cedric up on the offer to ask anything. Cedric graciously replied, hopefully, you find these replies helpful as we all learn more […]

Today Adobe announced the availability of their newest offering AEM as a Cloud Service, a new version of AEM running natively in Adobe’s cloud as a Platform as a Service (PaaS). To be clear, this is different than their existing Adobe Managed Services or Cloud Manager offerings which run AEM as a standalone app running on Virtual […]

Perficient is a global consulting company that provides consulting services for digital transformation. Within the cloud computing space, our core competencies are in strategic planning, workload modernization and migration, pipeline automation, and big data. What Does the Cloud Team at Perficient Do? “Our team helps clients leverage cloud technologies from strategic planning through implementation for […]

Building customer satisfaction is crucial to winning satisfied, loyal, long-term customers. Customers appreciate when merchants remember them by name, or make recommendations based on their interests and past interactions. This gets tricky in eCommerce. People will “window shop” or browse leisurely for an hour in a store, but online customers who know exactly what they’re […]

It’s been a while since the last release of Sling CMS. The latest release, 0.14.0, brings tremendous new capabilities and dramatic improvements to the authoring experience to Sling CMS. New Capabilities   Release 0.14.0 brings some exciting new capabilities to supplement the core content management features of Sling CMS to handle common web use cases. […]

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Throughout this series, we’ve focused on several principles, strategies, and technological elements we […]

Recently, we had a particularly challenging problem where an AEM website needed to support up to several hundred thousand logins within approximately a 2-hour window. To support this level of load, we couldn’t have user profiles get populated as the users logged in. Instead, the team created a job to populate the users and groups […]

On Tuesday, October 29, at HLTH, I’ll be leading a workshop in Adobe’s booth on Delivering Omnichannel Experiences in Healthcare. I’ll show how healthcare providers and payers are converting prospects to patients and members using voice assistants with Adobe Experience Cloud.

Perficient Digital and Symantec have created an AI-enabled self-service cybersecurity support agent called ‘Sami.’ We are excited to announce that the new platform reduces phone channel use, case abandonment, and improves knowledge of customer behavior.  [perfectpullquote align=”full” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]“When it comes to user-centered design, there is a strong push toward real […]

Recently, Adobe made changes to all certification exams and placed expiration time limits on all certificates. This change is to ensure that Adobe Certified Expert Certification (ACE) status is relevant, valuable, exclusive, and covers the most recent versions of software used in the field.  All Adobe certifications will expire 2 years after their original test […]