The process of hiring developers is fraught with time-consuming tasks. One of the most critical yet tedious tasks is the analysis of technical interviews. Listening to recordings, deciphering transcripts, and standardizing feedback takes hours away from engineering managers and recruiters. What if you could automate this entire process, turning a raw interview transcript into a […]
Generative AI
Q&A: Perficient + WRITER – A Strategic Partnership Accelerating Enterprise AI Adoption
Perficient has officially announced a groundbreaking partnership with WRITER, the leader in agentic AI for the enterprise. This 360-degree collaboration marks a pivotal moment in our AI-first journey, combining WRITER’s powerful end-to-end agent platform with Perficient’s deep consulting expertise to deliver scalable, secure, and transformative AI solutions to the Global 2000. To explore the significance […]
PERFIXION 2025: Powering AI Ideas
The Hyderabad office successfully hosted the first-ever AI-driven Hackathon, Perfixion- 2025, in a historic event that highlights our dedication to innovation and cutting-edge technologies. In addition to showcasing technical prowess, this event served as a strategic exercise in using artificial intelligence to creatively, quickly, and precisely solve real-world business problems. Laying the Groundwork for Innovation: […]
Susan Etlinger, AI Analyst and Industry Watcher on Building Trust
Balancing AI Strategy With Human Wisdom “AI-first” has become a buzzword in executive conversations, but what does it really mean? Is it about using artificial intelligence at every turn, or applying it with intention and purpose? For analyst and researcher Susan Etlinger, it’s clearly the latter. On the latest episode of “What If? So What?”, […]
Live Agent Transfer in Copilot Studio Using D365 Omnichannel – Step-by-Step Implementation
Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]
AI: Security Threat to Personal Data?
In recent years, AI chatbots like ChatGPT have gone from fun tools for answering questions to serious helpers in workplaces, education, and even personal decision-making. With ChatGPT-5 now being the latest and most advanced version, it’s no surprise that people are asking a critical question: “Is my personal data safe when I use ChatGPT-5?” First, […]
From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years
From Self-Service to Self-Driving: How Agentic AI Will Transform Analytics in the Next 3 Years Imagine starting your workday with an alert not from a human analyst, but from an AI agent. While you slept, this agent sifted through last night’s sales data, spotted an emerging decline in a key region, and already generated a […]
Live Agent Escalation in Copilot Studio Using D365 Omnichannel – Architecture and Use Case
With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]
Mastering GitHub Copilot in VS Code
Ready to go from “meh” to “whoa” with your AI coding assistant? Here’s how to get started. You’ve installed GitHub Copilot. Now what? Here’s how to actually get it to work for you – not just with you. In the blog Using GitHub Copilot in VS Code, we have already seen how to use GitHub […]
Managing Projects in Sitecore Stream: From Brainstorm to Delivery
In earlier blogs – Why AI-Led Experiences Are the Future — And How Sitecore Stream Delivers Them and Creating a Brand Kit in Stream: Why It Matters and How It helps Organizations, I tried to explore what Sitecore Stream is, how it powers AI-led content management, and how features like Brand Kit and Assist streamline […]
Agentic AI using Azure AI Foundry and Power Platform
Introduction: The Evolution from Automation to Intelligence Imagine a world where your software tools don’t just do what you tell them but actually understand what you need and take action on your behalf. That’s precisely where we’re headed with the rise of Agentic AI. To break it down, most automation tools today are rule-based. You […]
Using GitHub Copilot in VS Code
Let’s be honest – coding isn’t always easy. Some days, you’re laser-focused, knocking out feature after feature. Other days, you stare at your screen, wondering, “What’s the fastest way to write this function?” “Is there a cleaner way to loop through this data?” That’s where GitHub Copilot comes in. If you haven’t tried it yet, […]