Technology Partners

Imagine a busy call center where customer support agents are helping customers resolve issues, answer questions, and provide product guidance. But instead of switching between multiple systems, agents have everything they need in one place: customer information, order history, communication tools, and real-time updates. This is made possible by Salesforce Agentforce, a platform designed to […]

In the PC-IDMC conversion process, it can be challenging to gather detailed information about workflows. Specifically, we often need to determine: The number of transformations used in each mapping. The number of sessions utilized within the workflow. Whether any parameters or variables are being employed in the mappings. The count of reusable versus non-reusable sessions […]

Join us at the Agentforce World Tour Dallas to be a part of groundbreaking AI innovations straight from the main stage of Dreamforce. Dive into sessions and demos to get hands-on experience and build customized agents tailored to your business needs. This is the biggest innovation from Dreamforce, now live in Dallas. Event Details: Date: Tuesday, […]

In today’s digital age, customers expect personalization. However, creating truly engaging, dynamic experiences is still a challenge for many brands. Sitecore Stream, is a game-changing platform that enables real-time content delivery, helping companies connect with their audiences on a deeper level and drive tangible business results. Lean how Sitecore Stream transforms personalization, optimizes the customer […]

Hello Trailblazers! Salesforce provides users with a robust reporting toolset that enables businesses to analyze their data, identify trends, and drive smarter decision-making. Among the various types of reports available in Salesforce, Summary Reports stand out as one of the most popular due to their ability to group and summarize data effectively. Summary reports allow […]

Welcome to my recap of Sitecore Symposium 2024! The week continued with numerous insightful sessions, informative workshops, and exciting new announcements. Here are my session notes and takeaways from the final day at Symposium, day three. Opening Keynote The morning kicked off on a high note with a special guest appearance by Brendan Hunt, who […]

Revolutionizing Business Operations with AI Agents We are thrilled to announce that Perficient has been added to the Agentforce Partner Network, a groundbreaking ecosystem introduced by Salesforce. This network is designed to revolutionize how businesses leverage AI agents to enhance customer success and operational efficiency.  The Agentforce Partner Network brings together leading partners to build […]

The updateRecord function in Lightning Web Components (LWC) is a powerful tool for Salesforce developers, allowing for seamless data updates directly from the user interface. This feature enhances user experience by providing quick and efficient updates to Salesforce records without the need for page refreshes. In this guide, we’ll explore how the update record function […]

Welcome to my recap of Sitecore Symposium 2024!  Day 2 at Symposium offered incredible insights and valuable information. There was no shortage of engaging sessions and thought-provoking discussions and we are so excited to bring these fresh perspectives back. Here are my session notes and takeaways from day two. Women in Digital Breakfast What an […]

As the crisp autumn breeze fills the air, homes across India come alive with vibrant lights, delicious sweets, and the joy of gathering with loved ones. Diwali, the festival of lights, is not just a celebration of triumph over darkness; it’s a time to refresh, renew, and look toward a brighter future. This same spirit […]

I’ve been working with Next.Js for a quite a while and have been watching its development with interest all this time. Last week I was happy attended Next.js Conf in San Francisco. Perficient was proud to sponsor the event, allowing us to showcase our Sitecore Practice alongside my colleague David Lewis from the Optimizely Practice. […]

We are thrilled to announce that Perficient will be participating in Agentforce World Tour NYC on November 20th, one of the most anticipated events in the Salesforce calendar. This event promises to be a day filled with groundbreaking AI innovations, insightful sessions, and hands-on experiences that you won’t want to miss. Event Details: Date: Wednesday, November 20, […]