Microsoft

It’s time to rethink our approach to security. Cloud applications, and the mobile workforce have redefined the security perimeter. Employees are working remotely, and bringing their own devices. Unfortunately, COVID-19 has now added to the strain of securing your organization. The pandemic has forced many businesses into supporting a primarily home-based workforce.   During these challenging times, it is vital to ensure your organization is […]

In uncertain times like these its essential that we consider the disruption that is happening and take a nimble approach to help Organizations including my own by driving analytics and insights across the various Lines of Business. How can we take all the Public data that is available from John Hopkins, CDC, WHO and various […]

I’m sure I can speak for everyone when I say that the first quarter of 2020 hasn’t been the easiest (especially the past month). With the sudden shift and spike in work from home (WFH) users, Microsoft has tried its best to expedite feature releases/updates for conferencing features in an effort to compete with the […]

Unless you’ve been hiding under a rock (social distancing?), you know that healthcare providers worldwide are facing major challenges related to the coronavirus (COVID-19) outbreak. One of these challenges is the rapid spike in call volume overwhelming call centers and providers. Many of the calls pouring in require human support to answer questions, but staffing […]

Considering the highly fluid COVID-19 (more commonly known as the Coronavirus) situation, businesses around the world are continuing to grapple with the impact it will have. What many are now learning is that digital has the power to help organizations not only respond quickly, but mitigate risk associated with disruption of normal business operations. No […]

Across industries, contact centers struggle to maintain pace with concerns, questions, and urgent needs surrounding COVID-19. This reality holds especially true for healthcare payers and providers serving on the front lines, helping to save lives and communicate ever-evolving resources and instructions to the public. Contact centers are especially struggling in the following ways: Heavy call […]

A helpful but often overlooked feature in Teams is the ability to take meeting notes. Meeting notes in Teams gives you an easy place to capture and share notes before, during, and after a Teams meeting. In this blog post, I’ll give you a quick rundown on how you can start utilizing meeting notes in […]

With the concerns around COVID-19 (coronavirus) outbreak, many companies have been instructed to work from home (WFH) to stay safe and avoid any exposure. As a result, Microsoft has recently added a 6-month Office 365 E1 Trial (which includes Microsoft Teams). In this article we’ll discuss exactly what an E1 gets you in terms of […]

If you’ve had a chance to check out my “Ins and Outs of Guest Access” blog series, you may already know how to control guest access in your environment. However, what if you want to allow guest access for most groups, but have other groups where you want to prevent guest access? This is where […]

Nowadays, many companies are migrating their data to a cloud storage solution rather than on a physical server. Utilizing the cloud has been an increasingly popular solution over the past few years. The advantages of using cloud storage over physical storage include cost-effectivity, always-on availability, increased security, increased mobility, and more. One popular cloud solution […]

When planning to implement Teams within your environment, governance and compliance should be at the forefront of your planning process. This means that protecting your organization’s data without hindering their ability to collaborate should be of utmost importance. Sensitivity labels will give you the ability to classify and regulate access to sensitive content created during […]

Between the Friday lunches, table tennis tournaments, golf outings, collaborative work environment, and so much more, our Atlanta-based colleagues have become both a close-knit community and a wonderful place to work. Perficient is a Top Workplace in Atlanta This week, The Atlanta Journal-Constitution recognized what our Atlanta colleagues already know and named Perficient as one […]