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Organizational Change Management

On the Sidelines About Microsoft Teams? Decide Today To Be All In!

Microsoft Teams

Are you “All In” with Microsoft Teams? This phrase has become a common question we ask ourselves and others in today’s business vernacular. Years ago, the phrase “All In” was only used by people playing poker when they would bet all their chips on a single hand of cards. Today, the phrase is used to show that we are enthusiastic and fully committed to some course of action.

By declaring we are “All In”, we tell others that we choose to live boldly! Leaders often make this decisive declaration at a dramatic turning point in an effort to provide instant and unambiguous resolution when the groups they lead reach the cross roads of an important organizational change initiative.

Two Types of Leaders

This blog post is for two types of leaders. The first type of leader is facing the question of what to do when Microsoft retires Skype for Business in the near future. The second type of leader has already made the technical change to Teams, but faces the question of how to get people to change their behavior and culture and collaborate in new and different ways. If you fit either of these categories, read on.

The answer for both types of leaders is to be “All In” and take bold steps to lead the enablement and adoption of Microsoft Teams as the enterprise-wide hub for all teamwork.

Business Case for Microsoft Teams

In April 2019, Forrester published a report that measured the total economic impact and potential return on investment (ROI) organizations may realize by adopting Microsoft Teams. Based on interviews and survey data from 260 organizations, Forrester provided quantifiable evidence on how Teams can help leaders increase productivity, save time, and lower costs. For a full copy of the report, click here.

Teams increases productivity and improves customer experiences

  • 80% of leaders reported that the accessibility features in Teams made their organization more productive.
  • 83% of leaders reported that Teams helped their organization improve customer experiences.

Teams saves time

  • Employees save 1.1 to 8.0 hours per week (varies by role) by having all solutions in one place for improved collaboration and information sharing as well a more efficient meetings
  • Information workers save 4 hours per week from improved collaboration and information sharing
  • First-line workers save 45 minutes per week collaborating with colleagues
  • Employees save 24 minutes per day working with outside organizations
  • Employees reduced time in meetings each week by 18.9%
  • Information workers save 15 minutes per day by avoiding switching between applications

Teams reduces costs

  • Leaders estimate a cost savings of $648K over three years from a reduction in communication and collaboration solutions
  • Estimated savings of 150 overnight trips replaced by online meetings over three years
  • $1.4M over three years of reduced costs associated with hiring and onboarding new employees

These improvements in productivity, time savings, and reductions in costs can really add up day after day and year after year when every leader and employee in your organization go “All In” with Teams.

Ready to Learn More?

To learn more how organizational change management can support the successful migration to and adoption of Microsoft Teams, join us at one of the events below:

  • Wednesday, October 23, 2019
    Microsoft Teams and Adoption Change Management Summit (Irvine, California)
    Click to Register
  • Thursday, November 14, 2019
    Driving Office 365 and Microsoft Teams User Adoption: What you should know before embarking on your implementation (Webinar)
    Click to Register

Also, request a copy below of The Essential Guide to Microsoft Teams End-User Engagement. This guide outlines 10 best practices to help you successfully launch Teams in your organization.

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Mike Willis

Mike is a Director for Perficient's Organizational Change Management practice and part of the Management Consulting group. He has over 20 years of experience and resides in Phoenix, Arizona.

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