Microsoft

How to monitor hundreds of Key Vaults across multiple subscriptions for just $15-25/month The Challenge: Key Vault Sprawl in Enterprise Azure If you’re managing Azure at enterprise scale, you’ve likely encountered this scenario: Key Vaults scattered across dozens of subscriptions, hundreds of certificates and secrets with different expiry dates, and the constant fear of unexpected […]

In Part 1 (Harnessing the Power of AWS Bedrock through CloudFormation / Blogs / Perficient), we discussed what Azure Virtual WAN is and why it’s a powerful solution for global networking. Now, let’s get hands-on and walk through the actual implementation—step by step, in a simple, conversational way. 1.     Creating the Virtual WAN – The […]

Welcome to Part 2 of this blog series! In Part 1, we discussed the high-level architecture and use case for enabling live agent transfer from a chatbot. In this post, I’ll walk you through the actual steps to build this feature using: Copilot Studio D365 Omnichannel for Customer Service Customer Service Workspace Customer Voice Prerequisites […]

With the increasing use of AI chatbots, businesses often face one key challenge: when and how to seamlessly hand over the conversation from a bot to a human agent. In this two-part series, I’ll walk you through how we used Microsoft Copilot Studio and Dynamics 365 Omnichannel to build a live agent escalation feature. Part […]

Perficient is delighted to announce that Pradeep Jain, Senior Solution Architect, has been honored by Microsoft as a FastTrack Recognized Solution Architect for Power Automate—a distinction reserved for only a select group of global experts. This recognition, conferred by the Microsoft Power Platform product engineering team, celebrates architects who deliver high-quality, enterprise-scale Power Platform solutions […]

Introduction: The Evolution from Automation to Intelligence Imagine a world where your software tools don’t just do what you tell them but actually understand what you need and take action on your behalf. That’s precisely where we’re headed with the rise of Agentic AI. To break it down, most automation tools today are rule-based. You […]

Introduction to DevSecOps DevSecOps is the evolution of DevOps with a focused integration of security throughout the software development lifecycle (SDLC). It promotes a cultural and technical shift by “shifting security left,”  integrating security early in the CI/CD pipeline instead of treating it as an afterthought. While DevOps engineers focus on speed, automation, and reliability, […]

Optimizely provides powerful tools that make it easy to build, release, and manage cloud infrastructure efficiently. Optimizely Mission Control Access To use this tool, an Opti ID is required. Once you have an Opti ID, request that your organization grants access to your user account. Alternatively, you can raise a ticket with the Optimizely Support […]

Want to trigger Power Automate flows from anywhere using just a URL—even from a Python script? Whether you’re working with automation scripts, web apps, or external systems, Power Automate makes it easy to integrate workflows using HTTP requests. In this guide, you’ll learn how to set up a flow that can be triggered via URL—step by […]

Meet Erin Zapata, a Practice Director based in Chicago, Illinois, whose empowering leadership and commitment to professional development have made a difference for Perficient’s Microsoft Business Unit (BU). As a member of Perficient’s Women in Technology (WiT) Employee Resource Group (ERG), Erin is dedicated to creating a supportive and inclusive workplace that fosters meaningful connections. […]

In SharePoint Online, folders are still widely used to organize content – mainly in document libraries where projects or departments are grouped at the top-level. However, when users want to apply a SharePoint Document Library filter by folder name, the platform lacks built-in support. Image: “SharePoint Document Library with Top-level Folders”   In one of […]

Abstract We live in a time when automating processes is no longer a luxury, but a necessity for any team that wants to remain competitive. But automation has evolved. It is  no longer just about executing repetitive tasks, but about creating solutions that understand context, learn over time, and make smarter decisions. In this blog, […]