The following is the thirteenth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. Throughout this series, we have discussed the many benefits of cloud, including increased velocity for innovation, enhanced security, and the opportunity for ROI. Now we want to discuss how the cloud can […]
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Five Benefits of a 360-Degree View of Customers in Healthcare
Regardless of industry, all organizations seek a 360-degree view of customers. But within healthcare, this is often a complex and challenging task. A 360-degree view of customers offers a holistic, comprehensive view across all channels of engagement and accounts for each interaction with customers. This view is created by integrating data across multiple disparate sources. […]
Will Ecommerce Guide the Future to Direct-to-Consumer Sales?
Previously, I examined eCommerce functionality in the automotive industry and the benefits of a direct-to-consumer sales model. This blog follows up and discusses how to find a reliable technology partner, functionality aspects, and aspects of this new direct-to-customer sales method. Finding a technology partner that specializes in digital transformation is key. That doesn’t simply mean […]
Voice in 2020 – Continued Growth, but Not the Way You Might Think
We’ve had a lot of conversations about mobile trends for 2020 and while there is no longer debate on whether mobile has arrived, I believe voice and “Zero UI” applications will continue to grow in usage and adoption in 2020, but not in the way you might think. All signs point to voice continuing to […]
The Digital Transformation Vision in Financial Services
In my last post, I discussed the aspects of exemplary customer experience. In this post, I will highlight digital transformation and how to establish it. The first step in a digital transformation is the creation of a cohesive vision for customer experience. This cross-disciplinary plan should describe the view of the company from the customer’s […]
[Perspective] Is eCommerce the Future of Auto Sales?
Since 1898, the automotive industry has largely relied on the dealership network approach to sell its products. However, the concept of a direct-to-consumer sales model has become a bigger topic of conversation lately. The majority of the discussion hasn’t been about automotive companies opening physical locations or stores of their own to replace the dealerships, […]
5 Advantages of Having a Marketing CRM For Healthcare Organizations
Customer relationship management (CRM) systems have integrated with marketing automation tools across various industries for quite some time. It is often seen as a powerful driver in supporting acquisition and marketing strategies. This trend has slowly grown in popularity within healthcare, with some organizations well into its adoption, and others barely starting. Within healthcare, a […]
Colleagues Rank Perficient as Top Workplace Across the Country
Creating a Winning Work Culture Colleagues across the country came together to add another accolade to Perficient’s growing awards list. In 2019, we ranked as a top employer brand in Detroit, Orange County, Minneapolis, St. Louis (twice!), and Chicago! After evaluating employee feedback on workplace culture, including alignment, execution, and connection, this huge achievement bears […]
Midcoast Energy Webinar Q&A: From EBS to Oracle ERP Cloud – Part 3
Midcoast Energy, LLC, a full-service natural gas and natural gas liquid midstream company, had antiquated and complex business processes that could not scale to meet its needs. Facing an expensive ERP implementation, the company decided a cloud-based platform would provide a strategic advantage. They partnered with Perficient to deliver the implementation in a six-month time-frame. […]
Opening Remarks from the DIA Pharmacovigilance Strategies Conference
Today marks the beginning of the DIA Pharmacovigilance and Risk Management Strategies Conference in Washington, D.C., and the aura around the event is incredible. Industry speakers, short courses, hot topics, networking, education, and round-table discussions. All dedicated to enhancing the foundation for strong strategic planning and practical decision-making in pharmacovigilance programs. The Perficient team is […]
Address Evolving Healthcare Challenges with Red Hat Cloud Solutions
The Only Constant is Change The healthcare landscape is continuously evolving and there is a lot to keep up with in order to be cutting-edge… or even just to stay current. New trends in healthcare such as value-based care, precision medicine, and consumerism mean that healthcare organizations need to adapt quickly and efficiently. Healthcare organizations […]
Perficient Tower Brings New Sense of Pride to Our Chennai Colleagues
Our Chennai, India-based colleagues moved into the Perficient Tower, a sprawling nine-story building with state-of-the-art features, in November 2019. There’s plenty to be excited about inside the new space. However, it’s a Perficient sign on the outside that’s been the source of the most excitement. The sign, positioned prominently at the top of the building, […]